Susan Pilon
Hawkesbury,ON
Summary
Dynamic Child Protection Worker with a proven track record at Valoris for Children and Adults Prescott Russell, enhancing child welfare through effective caseload management and crisis intervention. Skilled in family assessment and motivational interviewing, I excel in building trust and achieving positive outcomes. Expert in child welfare laws and adept at fostering multidisciplinary collaboration.
Experienced with handling sensitive child protection cases, ensuring safety and well-being of children. Utilizes effective risk assessment and crisis intervention techniques to address complex situations. Knowledge of collaborating with multidisciplinary teams to achieve positive outcomes.
Overview
24
24
years of professional experience
Work History
Child Protection Worker
Valoris for Children and Adults Prescott Russell
07.2000 - Current
- Worked as a School Based Social worker for the Upper Canada School Board from 2004 to 2010 - full-time at VCI
- Intake worker conduction child protection Investigations from 2010 to present
- Joint Abuse investigations with law enforcement
- Valoris is a multi-service agency - having 5 mandates, child protection, domestic violence, mental health for youth, child development and adult development services
- Born and raised in this area and have 24 years of building community connections with Police, Health Unit, School Boards, Victim Services, and various other services
- Maintained detailed documentation of all case activities, ensuring accuracy and compliance with agency policies and procedures.
- Maintained confidentiality at all times, adhering to strict ethical guidelines governing the handling of sensitive client information.
- Increased positive outcomes for children by establishing strong working relationships with families, schools, and community resources.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices in child protection work.
- Managed caseloads efficiently, prioritizing cases based on urgency and risk level.
- Established rapport with clients quickly, fostering trust and creating a supportive environment conducive to open dialogue about sensitive issues affecting their lives.
- Provided crisis intervention services to protect children from harm or abuse in emergency situations.
- Developed individualized service plans that addressed specific needs identified during assessments, resulting in better-targeted interventions for each child''s situation.
- Evaluated family needs and coordinated appropriate services to promote stability and wellbeing.
Education
Bachelor of Arts - Psychology
Ottawa University
Ottawa, ON04-1990
Skills
- Caseload Management
- Child Welfare Investigations
- Family Strength and Needs identification
- Confidentiality adherence
- Substance abuse awareness
- Crisis Intervention
- Community Networking & Outreach
- Assertiveness
- Interviewing techniques
- Parenting education
- Mental health understanding
- Child development knowledge
- Teamwork and Cooperation
- Goal Setting and Achievement
- Family Support
- Safety Planning
- Multidisciplinary Collaboration
- Court Testimony
- Child Advocacy
- Teamwork and Collaboration
- Time Management
- Problem-solving abilities
- Multitasking
- Decision-Making
- Relationship Building
- Clinical Documentation
- Mental health counseling
- Analytical Thinking
- Conflict Resolution
- Family services
- Service planning
- Microsoft Office Suite
- Individual Counseling
- Conducting interviews
- Grief counseling
- High-Risk Populations Identification
- Individual and family counseling
- Behavioral observation
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Child Protection Worker
Valoris for Children and Adults Prescott Russell
07.2000 - Current
Bachelor of Arts - Psychology
Ottawa University
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