Susan Okechukwu Caulker
Toronto,ON
Summary
Attentive social service specialist with background providing professional observation, assessment and individualized services. Seasoned at teaching skills to boost quality of life and promote positive interactions. Focused on delivering and propelling seamless care through consultation with caregivers. Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Shelter worker position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Shelter worker position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
4
4
Certificate
Work History
Shelter Worker
Agency Recruit
04.2023 - 11.2023
- Kept animals clean and free of contaminants to promote optimal health.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Helped clients navigate social services system and access needed resources.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Coordinated and managed volunteer activities for community service projects.
- Maintained internal database of service workers, participants, activities and other relevant details.
- Kept case files updated, accurate and aligned with requirements.
- Coordinated with different service providers to meet clients' individual needs.
Volunteering
Dixon Hall Neighbourhood Services
10.2022 - 10.2023
- Developed strong communication and organizational skills through working on group projects.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Passionate about learning and committed to continual improvement.
- Worked effectively in fast-paced environments.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Hairstylist's Assistant
Empress Hair Studio
05.2022 - 09.2023
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Offered exceptional service and support to walk-in and scheduled customers.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Styled hair, makeup and nails for customers for special events and occasions.
- Utilized latest techniques in balayage, omber, highlights and color correction.
- Built strong and lasting report with clients through consistent delivery of requested services and exceptional results
- Answered telephone calls to provide information and schedule new appointments.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
Education
GED -
CLI College Of Business, Health And Technology
04.2024
GED -
Emery Adult Learning Centre
North York, ON01.2024
Skills
- Peer Counseling
- Dietary Restrictions
- Animal Restraining
- Waste Collection
- Laundry Duties
- Suicide Intervention
- Towel Folding
- Health and Wellbeing
- Reading Comprehension
- Walk Coordination
- Microsoft Office
- Documentation Updates
- Behavior Observation
- Housekeeping Requirements
- Safety Procedures
- Safety Control
- Detailed Cleaning
- Residential Support
- Safety Protocols
- Daily Logs
- Facility Laundry and Cleaning
- Client Relationships
- First Aid and Immunizations
- Physical Care Needs
- Daily Cleaning and Sanitation
- Information Collection and Recording
- Service Scheduling
- Illness and Injury Detection
- Problem Identification
- Domestic Services
Languages
English
Professional Working
Portuguese
Professional Working
Certification
- CPR Training - 1 year
- CPI Training - 1 year
- PHARMACOLOGY
- HARM REDUCTION
Timeline
Shelter Worker
Agency Recruit
04.2023 - 11.2023
Volunteering
Dixon Hall Neighbourhood Services
10.2022 - 10.2023
Hairstylist's Assistant
Empress Hair Studio
05.2022 - 09.2023
GED -
CLI College Of Business, Health And Technology
GED -
Emery Adult Learning Centre
- CPR Training - 1 year
- CPI Training - 1 year
- PHARMACOLOGY
- HARM REDUCTION
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