Paul Aikhomu
Calgary,AB
Summary
Self-assured professional with the desire to be challenged on the job. Pursuing a position as an an Online Chat Specialist where dynamic communication skills can be utilized.
Overview
3
3
years of professional experience
Work History
Chat Support Representative
Millenium1solutions
01.2021 - 01.2024
- Enhanced customer satisfaction by providing timely and accurate responses to inquiries through chat support.
- Resolved technical issues for customers by utilizing comprehensive knowledge of company products and services.
- Expedited issue resolution with efficient multitasking and prioritization of multiple chat conversations simultaneously.
- Boosted customer retention, maintaining a professional and empathetic tone throughout all interactions.
Education
Bachelor of Arts - English
Edo State University
Nigeria06.2008
Skills
- Social Media Monitoring
- Performance Tracking
- CRM Software
- Task Prioritization
Languages
English
Full Professional
Reading, writing and listening to news items
In my spare time, I like to pick up a book and read about wild life conservation, human history and true life experiences. If Ia m not reading or writing, I am watching or listening to local and world news.
Timeline
Chat Support Representative
Millenium1solutions
01.2021 - 01.2024
Bachelor of Arts - English
Edo State University
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