Susan Nalubowa
ETOBICOKE,Ontario
Summary
Outgoing worker providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Very competent and self driven at achieving aims and goals while looking forward for greater heights in both the legal field and social work in Canada.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Volunteer
Building Roots.
03.2024 - Current
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
Legal Assistant
Mushagara Co. Advocates/ Maalc
01.2018 - 02.2022
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Organized documents to manage paper and electronic filing systems of clients.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
Office Attendant
Mushagara Company Advocates
02.2012 - 12.2016
- Ensured compliance with company policies through regular monitoring of safety standards throughout the workspace.
- Contributed to cost-saving measures by monitoring expenses on office supplies and equipment maintenance contracts.
- Organized filing systems for easy retrieval of documents, streamlining daily office operations.
- Supported the onboarding process for new employees by providing orientation materials and helping set up workstations.
Office Attendant.
Kk Advocates
02.2010 - 12.2011
- Collaborated with team members for successful completion of various projects and tasks.
- Assisted with administrative tasks for smoother daily operations and increased productivity.
- Facilitated communication between departments by acting as a liaison in relaying important messages or updates accurately and punctually.
- Supported the onboarding process for new employees by providing orientation materials and helping set up workstations.
- Greeted visitors professionally, providing a welcoming atmosphere and assisting with their needs.
- Assisted in compiling reports for management review by collecting relevant data from different sources within deadline constraints.
- Streamlined day-to-day operations through continuous improvement initiatives aimed at enhancing workflow processes and resource allocation.
Education
Uganda Certificate Of Education - Ordinary Level
Buloba High School
Uganda.12.2026
Bachelor Of Laws - General Studies
Uganda Pentecostal University
Uganda02.2022
Uganda Advanced Certificate Of Education - History,Ecomics,Divinity And Entrepreneurship
Katikamu Secondary Adventists School
Uganda 12.2008
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Leadership Qualities
- Community Service
- Adaptability and Dependability
- Computer Skills
- Flexible Schedule
- Relationship Building
- Public Speaking
- Community Engagement
- Answering Phones
- Food Distribution
- Professional Appearance
- Foreign language proficiency
- Cross-cultural understanding
- Community Outreach
- Telephone Etiquette
- MS Office
- Deadline Adherence
- Volunteer Recruitment
- Data Entry
- Disability Awareness
- Filing and Recordkeeping
- Document Management
- Clerical Support
- Emotional awareness
- Donor Solicitation and Fundraising
- Recordkeeping and Confidentiality
- Client relations strength
- Chronic Disease Management
Languages
English
Native or Bilingual
French
Limited Working
Certification
Naloxine training certificate.
Occupational Health certificate.
Worker Health and safety awareness certificate.
AODA certificate.
CPR AED level C certificate.
First Aid certificate.
WHIMIS Certificate.
Child care Assistant Certificate(still under placement though).
New worker Health and Safety Awareness certificate.
Food handling certificate.
Basics of Health and Safety for Small Businesses certificate.
Health and Safety Policies, Practices and Procedures Certificate.
Timeline
Volunteer
Building Roots.
03.2024 - Current
Legal Assistant
Mushagara Co. Advocates/ Maalc
01.2018 - 02.2022
Office Attendant
Mushagara Company Advocates
02.2012 - 12.2016
Office Attendant.
Kk Advocates
02.2010 - 12.2011
Uganda Certificate Of Education - Ordinary Level
Buloba High School
Bachelor Of Laws - General Studies
Uganda Pentecostal University
Uganda Advanced Certificate Of Education - History,Ecomics,Divinity And Entrepreneurship
Katikamu Secondary Adventists School
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