SUSAN NABUKENYA
Toronto,Canada
Summary
Skilled and friendly professional care provider assisting both young, elderly and persons with disabilities with activities of daily living in care facilities or their homes. Personal care aide experienced in assisting clients with mental impairment or physical limitations to manage everyday tasks. I am committed to being a personal care assistant in providing companionship and supervising residents to promote independence. Eager to join the team to provide compassionate care to residents. Therefore, I would like to seek a Personal Support Worker position where I could use my experience related to personal care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Personal Support Worker
VHA Home Health Care
Toronto, ON
06.2024 - Current
- Assisted in activities of daily living (personal hygiene, Range of motion, etc.)
- Provided compassionate care to clients in an empathetic manner.
- Assisted clients in shopping and ambulating them
- Assisted clients with feeding and giving them shower in different kinds, eg, sponge bath, bed bath
Personal Support Worker
SAGE CARE
Toronto, ON
12.2023 - Current
- Performed activities of daily living, e.g. personal hygiene, R.O.M., etc.
- Assisted clients with meal feeding
- Provided compassionate care to clients by talking to them in a soft tone
- Transferred clients to bed from wheelchair and vice versa
Personal Support Worker
Sir William Osler Secondary School Community
Scarborough, ON
08.2023 - 11.2023
- Assisted children with special needs in their washroom routine
- Took them to the gym for physical activities
- Assisted them with their meals and snacks.
Personal Support Worker
The Village of Humber Heights
Toronto, ON
09.2023 - 10.2023
- Assisted six residents on a daily basis to complete their daily activities, including feeding, Personal hygiene, ambulating, documenting, etc.
- Transferring residents from their beds to wheelchairs using mechanical lifts.
- Taking care of and communicating with dementia.
Education
Certificate - Personal Support Worker
Yorkdale Adult Learning Centre
Toronto, ON11.2023
Certificate - Toronto Shelter Standards
Toronto Hostels Training Centre
Toronto, ON02.2023
Certificate - Home-Based Care-Nursing
St John Ambulance
Toronto, ON07.2022
Bachelor's Degree - Human Resource Management
Makerere University of Uganda
Uganda01.2016
Skills
- Team work
- Time Management
- Adaptability
- Effective verbal and Written communication
- Critical Thinking
- Empathetic
- Safety Protocols
- Information collection and recording
- Behaviour monitoring
- Skills in assisting activities of daily living, including assisting residents with their meals, personal hygiene, bed care, etc
- Skills in documentation and reporting
- Possesses strong interpersonal communication skills and speaks fluently in English
- Work well in a team
- Computer literate (EXCEL Access, Word and PowerPoint)
Certification
- Personal Support Worker 2023
- Essential Skills for Computer – Toronto District School Board 2023
- Emergency First Aid Training and CPR 2023
- Food Handlers Certificate Program – Ontario Ministry of Health and Long-Term Care 2023
- U-First Certificate - Alzheimer's Society Ontario 2023
- Workplace Hazardous Material Information System 2022
- Crisis Prevention Interventions 2022
- Customer Service (Accessibility Ontario Disability Act) 2022
- Worker Health & Safety Awareness in 4Steps – Ministry of Labour, Ontario 2022
Community Service
Red Cross Uganda, Community Worker, Kampala, Uganda, 2020, 2022, Helped clients find the community services they needed, such as legal help, medical attention, transportation, and more., Facilitated workshops on life skills, substance abuse treatment, behaviour management, youth services or other issues., Rescued clients who were experiencing natural calamity emergency crises.
Section name
- Resource Consultant - St. Balikudembe Consultancy Firm
- Hiring and placement of workers
- Performance appraisals
- Conflict resolution between workers and employers
Languages
Swahili
Professional Working
Timeline
Personal Support Worker
VHA Home Health Care
06.2024 - Current
Personal Support Worker
SAGE CARE
12.2023 - Current
Personal Support Worker
The Village of Humber Heights
09.2023 - 10.2023
Personal Support Worker
Sir William Osler Secondary School Community
08.2023 - 11.2023
Certificate - Toronto Shelter Standards
Toronto Hostels Training Centre
Certificate - Home-Based Care-Nursing
St John Ambulance
Bachelor's Degree - Human Resource Management
Makerere University of Uganda
Certificate - Personal Support Worker
Yorkdale Adult Learning Centre