Susan McNee (Larson)
North Vancouver,British Columbia
Summary
Versatile Operations Director with proven abilities across all levels of organizational management and leadership. Talented in developing partnerships, overseeing personnel and developing and implementing tactical plans to meet strategic goals. Collaborative leader with dedication to partnering with coworkers and multiple stakeholders to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of colleagues and stakeholders in dynamic, fast-paced settings. Dedicated healthcare professional with a significant background in medical imaging and nuclear medicine and a history of meeting organizational goals utilizing creative as well as consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational goals and mission, including service access and delivery.
Overview
23
23
years of professional experience
Work History
Operations Director, Medical Imaging
Vancouver Coastal Health
01.2011 - Current
- Led, supervise, mentor and provided strategic direction for workforce of 400 employees, creating trusting and inclusive environment for teams and individuals through active listening and daily Gemba walks; fostering productive and engaging work environments
- Assessed and implemented structural changes in management and supervisory positions, creating the ability to hire top talent and program structure better aligned to meet patient and stakeholder needs
- Manage financial and operational expenditures and review reports on regular basis to make effective decisions; established financial training and ongoing support for supervisors/managers with finance leaders to address fiscal issues in timely manner
- Collaborated with executives and senior leaders to develop and execute strategic business plans, including the MI inventory supply program and the Interventional Radiology Redesign Project.
- Provide sponsorship and leadership on the MI and Supply chain provincial leadership team for procurement strategies and models, negotiate contracts, evaluate technology, pricing structures and of MI/NM equipment and supplies
- Active participant on regional and provincial committees including the Medical Imaging Executive Committee (MIAC), Medical Imaging Advisory Committee (MIAC), the Provincial Imaging Committee (PIC); creating strategic partnerships and building relationships, to provide guidance and influence direction, priorities and strategies as well as sharing learnings and best practises across the province
Regional Director, Nuclear Medicine & Cardiology
Fraser Health Authority
01.2006 - 12.2010
- Participated in developing and implementing regional program for Diagnostic Cardiology and Nuclear Medicine services across FHA, working in collaboration with consultants, organizational leaders and stakeholders and diagnostic teams at 14 hospitals
- Co-led the development of the BC Provincial Isotope Allocation Strategy; providing a crucial framework for ensuring equitable access to scarce resources required to sustain nuclear medicine services across B.C.
- Spearheaded the evaluation and implementation of cutting edge technology and clinical practices; including the first Pacemaker data management system (PACEART) in BC and SPECT (Single Positron Emission Computed Tomography)- CT (computed tomography) cameras in FHA
Manager, Nuclear Medicine & Cardiology
Fraser Health Authority
02.2001 - 01.2006
- Provided leadership and management to over 60 employees at 5 hospitals, ensuring effective and day-to-day operations, supporting and motivated employees to be productive and engaged in work and implementing best practices at the front line such as a pacemaker technologist training program in collaboration with industry sponsors
- Maintained professional, organized, and safe environment for employees and patients and clients by ensuring continuing education, training and professional development activities were supported
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground and coaching and empowering others to effectively communicate and manage interpersonal conflicts
- Effectively led and managed site-level program implementation of Meditech (Medical Information Technology system), transitioning staff through change that completely transformed their work environment
Education
Master of Arts - Leadership For Healthcare Professionals
Royal Roads University
Victoria, BC01.2012
Diploma - Nuclear Medicine Technology (Honors)
British Columbia Institute of Technology
Burnaby, BC08.1992
Some College (No Degree) - University Arts And Sciences - General Arts And Sciences
Northern Lights College(University of Northern BC)
Fort St. John, BCSkills
- Effective and skilled communicator with passion for building trusting and respectful relationships across health care systems
- Collaborative and empathetic leader with proven ability to adapt to diverse and rapidly changing environments
- Committed to enhancing patient care by driving operational excellence and quality improvement through inclusive and people focused manners
- Use strategic lens to encourage innovation and drive improvements in health care delivery
Languages
English
Full Professional
Affiliations
Member, BC Association of Medical Radiation Technologists , RTNM
Member, Radiologic Society of North America & Society of Nuclear Medicine and Molecular Imaging
Executive Sponsor, BC Provincial Isotope Group (G5)
Co-Chair BC Isotope Allocation Strategy
Diagnostic Accreditation Program, Advisory Committee and accreditor (2006-2010)
BCIT, School of Health Sciences, PAC chair and member 2006-2022
BCIT, School of Health Sciences degree program, advisory committee member
BCIT and RRU alumni
Additional Information
References available on request
Timeline
Operations Director, Medical Imaging
Vancouver Coastal Health
01.2011 - Current
Regional Director, Nuclear Medicine & Cardiology
Fraser Health Authority
01.2006 - 12.2010
Manager, Nuclear Medicine & Cardiology
Fraser Health Authority
02.2001 - 01.2006
Master of Arts - Leadership For Healthcare Professionals
Royal Roads University
Diploma - Nuclear Medicine Technology (Honors)
British Columbia Institute of Technology
Some College (No Degree) - University Arts And Sciences - General Arts And Sciences
Northern Lights College(University of Northern BC)
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