Susan McKennitt
Carnduff,SK
Summary
Self Employed small business owner, as well as the Founder, CEO, and main managing director of all aspects of business has gained me a lifetime of experience.
Being our own Safety Officer with a proven track record in reducing accident rates through effective safety training is just another area I can be of help in.
Overview
49
49
years of professional experience
1
1
Certification
Work History
SAFTEY OFFICER
Self-employeed
10.2000 - Current
- Responded to any emergencies as instructed and with utmost efficiency, leading to a safer work environment for all employees.
- Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Reduced accident rates with consistent monitoring of employee compliance to safety protocols.
- Provided guidance and resources to employees to maintain safety procedures and enhance protection.
- Increased employee awareness of potential hazards by creating informative signage throughout the facility.
- Communicated safety performance and progress to management and employees to provide up to date information.
- Improved workplace safety by conducting thorough risk assessments and implementing necessary control measures.
- Recognized, documented, and advised on removal of hazards.
Purchasing Manager
Self-employeed
10.1985 - Current
- Sourced vendors, built relationships, and negotiated prices.
- Purchased new products and oversaw inventory stocking and availability.
- Managed supplier relationships to ensure timely delivery of products and services.
- Achieved cost savings by negotiating contracts and pricing with suppliers.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Established long-term agreements with strategic suppliers, securing favorable pricing and delivery terms.
Invoicing Clerk
Self-employeed
10.1985 - Current
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Enhanced customer satisfaction by promptly resolving invoice-related disputes and discrepancies.
- Maintained up-to-date client information in the invoicing system, reducing delays due to incorrect data.
- Reduced errors in billing by meticulously reviewing invoices for accuracy and consistency.
- Expedited payment processing by accurately applying received payments to relevant invoices in the system.
MANAGMENT
Self-employeed
01.1977 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Increased market share with strategic business development efforts, expanding into untapped markets.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Increased sales with special displays and promotions.
- Oversaw store layout and visual merchandising to create an inviting shopping environment that drove customer engagement.
- Addressed customer concerns promptly, fostering a culture of exceptional service that generated repeat business.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships.
Accounting Manager
Self-employeed
01.1977 - Current
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Managed banking reconciliations and monthly balance sheet statements.
- Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
- Completed weekly payroll for company employees.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Developed and implemented various procedures to improve accounting process.
- Generated monthly, quarterly, yearly financial statements for executive review.
- Prepared high-quality merchandise displays, creating an attractive shopping experience for customers in the retail store.
- Refreshed stock in retail shops to keep displays filled.
- Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
- Designed eye-catching visual displays for retail spaces, enhancing brand recognition for clients'' products or services.
- Improved brand visibility through effective merchandising and display setups at retail locations.
- Balanced multiple tasks simultaneously while prioritizing customer needs in a fast-paced retail environment.
- Maximized sales potential through effective use of retail space planning tools catering to specific demographics.
- Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.
Sales Manager
Self-employeed
01.1977 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Expanded market share by identifying and penetrating untapped markets.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Drove our Income by developing multi-million dollar contract sales in electrical & Drilling divisions..
Skills
- Business Ownership & Management
- Accounting,
- Safety training & safety Manual Experience, all aspects of a safety program
- Workplace safety Records/files maintenance
HOBBIES:
Pilot - small aircraft, Ride Motorcycle
Horses & Gardening
Accomplishments
With our recent plans to build & relocate back in Arcola this Fall I am very interested in your General Managers position.
- With 40 plus years experience in several business, Managing all aspects of business from accounting, safety, payroll, marketing, purchases, sales, invoicing etc. as well as Supervising 5- 40+ staff in our Electrical ,Horizontal drilling, Farm Operations, Esso convenience store, Restaurant(Flying M Diner) , Hair salon & spa, retail clothing & decor boutiques.(Dolly Sues stores, had 4 at one time.) I feel I have experience that will benefit the Arcola Co Op's growth.
- I do understand the lumber yard would be some different services & products I have not Retailed, but the concepts are the same in Business,
- I have years of experience for the Convenience store dept. from owning & building the Esso in Carnduff.
- I purchased the A&M diner here and Increased sales in restaurant from 200k to over 1M in three years, by training staff, cooks, and major promoting, I understand what it takes to promote & Market a business.
- I had seen a need for retail in Carnduff in the late 80s, starting clothing, stationary, appliances, etc , grew retail to several stores over the past 45 years, from retail to salons & spa.
- Starting up our Electrical business in 1985 is what brought us to Carnduff, several millions in contracts in Electrical, the HDD drilling over the years.
- The C- Store , restaurant, and retails stores were my baby to manage while also managing all aspects of our other main business & Farm, I know how to Multi task.
- We purchased land in Fairlight in 1999 ,grew our farm Operation with Grain & cattle. We helped our sons double and take over Farm operations in 2014. I understand farm inputs, expenses, items you would likely be retailing in the lumber yard.
- I have experience in oil & gas with our electric & HDD business.
Languages
English
Certification
I am trained in all Safety courses with Saskatchewan construction Assoc. .I managed our safety programs from the start. I understand and have the experience to know whats required.
Timeline
SAFTEY OFFICER
Self-employeed
10.2000 - Current
Purchasing Manager
Self-employeed
10.1985 - Current
Invoicing Clerk
Self-employeed
10.1985 - Current
MANAGMENT
Self-employeed
01.1977 - Current
Accounting Manager
Self-employeed
01.1977 - Current
Sales Manager
Self-employeed
01.1977 - Current
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