Susan Lowe

Deliver concise deposition summaries

Deadline driven

• Reviewed, edited and proofread summaries for proper grammar, spelling and punctuation.
• Included synopsis of deposition summary with highlights of interest for client
• maintain strict confidentiality, protecting client information as required by legal ethics and regulations
• Interviewed clients to obtain information relevant to cases.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours across night, weekend, and holiday shifts.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Proved successful working within tight deadlines and a fast-paced environment.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Maintained accurate records of employee hours worked, ensuring compliance with labor laws as well as proper payroll processing.
• Led team meetings to motivate staff, set targets, discuss challenges, and celebrate accomplishments together as a team.
• Enhanced store appearance by maintaining a clean, organized space that appealed to customers and encouraged browsing.
• Managed daily store operations for smooth functioning, including opening and closing procedures, cash handling, and staff scheduling.
• Oversaw pricing strategy to balance revenue generation with affordable offerings for the community.
• Ensured all employees adhered to safety protocols and maintained a hazard-free environment in compliance with OSHA regulations.
• Monitored sales trends and adjusted merchandise displays accordingly to maximize product visibility and drive sales growth.
• Implemented loss prevention measures to reduce shrinkage rates and protect store assets.
• Streamlined donation processing by training volunteers on efficient sorting techniques that reduced time spent on back-of-house tasks.
• Trained new employees on store policies and procedures to ensure consistent performance across the team.
• Managed inventory control, cash control, and store opening and closing procedures.
• Approved regular payroll submissions for employees.
• Supervised guests at front counter, answering questions regarding products.
• Rotated merchandise and displays to feature new products and promotions.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted in recruiting, hiring and training of team members.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Trained and guided team members to maintain high productivity and performance metrics.
• Reported issues to higher management with great detail.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Completed point of sale opening and closing procedures.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.

• Increased sales revenue by developing and implementing targeted marketing campaigns.
• Built diverse and consistent sales portfolio.
• Recorded accurate and efficient records in customer database.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Collaborated with the marketing team to create effective promotional materials, driving brand awareness and lead generation.
• Exceeded quarterly sales targets consistently by focusing on strategic prospecting efforts and tailored pitches for each potential client.
• Developed compelling sales presentations for increased client engagement and conversion rates.
• Boosted sales revenue by identifying potential clients and implementing targeted marketing strategies.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Set and achieved company defined sales goals.
• Handled over 120 outbound sales calls per day to connect with cold and warm leads and promote advertising offers.
• Contributed to team objectives in fast-paced environment.

Worked in this industry from 1985 to 2004 moving from reporter/editor/ad sales manager to publisher

Skills developed and implemented regularly

• interview and research
• excellent communications verbal and written
• covered regular political meetings
• covered police and courts
• oversaw advertising sales team
• oversaw circdeaulation sales team
• responsible for meeting financial budgets and sales targets
• Increased readership with targeted marketing strategies and engaging content development.
• Enhanced publication quality by meticulously editing and proofreading content prior to release.
• Mentored junior staff members to foster professional growth and skill development within the team.
• Utilized desktop publisher software to examine printed materials and verify design elements remained intact.
• Performed design, layout and typesetting of publications, office forms and various other projects to optimize designs and production strategies.
• Checked preliminary and final proofs for errors and made necessary corrections.
• Prepared sample layouts for approval using computer software.
• Established project archive management system, enabling staff to locate resources directly and with ease.