SUSAN LIU
Oakville,ON
Summary
I can skillfully operate a variety of common office software,including financial software.Although I have never worked in the construction industry,with my 27 years of working experience in customer service,administration and financial.I believe I am qualified for the job of Site Administrator.
Besides,I am emotionally stable,careful in work,and have strong communication and coordination skills. I think I will be a good working partner.
Overview
28
28
years of professional experience
Work History
Senior wealth planner
FWD INSURANCE COMPANY (BERMUDA)LIMITED
11.2011 - Current
- Evaluated and selected providers of services according to customer requirements
- Planned and developed programs, agendas, budgets, and services according to customer requirements
- Collaborated with clients to determine project requirements and expectations
- Evaluated project outcomes and identified lessons learned for future projects
- Earned MDRT honors for 5 years.
Business Department Leader
SHEN ZHEN CONVO ELECTRIC TECHNOLOGY CO.LTD
03.2005 - 08.2011
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Kept accurate records to document customer service actions and discussions.
- Took ownership of customer issues and followed problems through to resolution.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Office Administrator and Payroll
DONG GUAN KINSUN OPTOELECTRONIC CO.LTD
07.1997 - 06.2005
- Payroll run and review the payroll calculations prepared by C&B Office to ensure timely and accurately payroll delivery
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Reconciled account files and produced monthly reports.
Education
College - Financial Management
UNIVERSITY OF CHINESE ACADEMY OF SCIENCES
01.1997
Skills
- Strong computer skills
- Data analysis
- Fast input
- Sensitivity to numbers
- Strong communication skills
- Program support
- Caution
- Communication
- Cooperation
- Accounting systems and software
- Full-cycle accounting
- Languages:English,Cantonese,Mandarin
Timeline
Senior wealth planner
FWD INSURANCE COMPANY (BERMUDA)LIMITED
11.2011 - Current
Business Department Leader
SHEN ZHEN CONVO ELECTRIC TECHNOLOGY CO.LTD
03.2005 - 08.2011
Office Administrator and Payroll
DONG GUAN KINSUN OPTOELECTRONIC CO.LTD
07.1997 - 06.2005
College - Financial Management
UNIVERSITY OF CHINESE ACADEMY OF SCIENCES
Similar Profiles
Cherry Chow Yee NinCherry Chow Yee Nin
Manager, Digital Platforms, Marketing & Digital at FWD Life Insurance Company (Bermuda) LimitedManager, Digital Platforms, Marketing & Digital at FWD Life Insurance Company (Bermuda) Limited
Li Ka Ki, Mani Li Ka Ki, Mani null
Senior Officer, Sales Admin at FWD Life Insurance Company (Bermuda) LimitedSenior Officer, Sales Admin at FWD Life Insurance Company (Bermuda) Limited
Ashebir AsratAshebir Asrat
IT officer at LIMITEDIT officer at LIMITED
Shirley ChenShirley Chen
Account Director at Moseiko Canada Inc.Account Director at Moseiko Canada Inc.
Fizah ShahidFizah Shahid
Technical Consultant at PointClickCare TechnologiesTechnical Consultant at PointClickCare Technologies