Susan Lemmon
Edmonton,Canada
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
1
1
Certification
32
32
years of professional experience
Work History
Customer Service Manager
Walmart
09.2021 - 11.2024
- Worked as a Customer Service Manager for Walmart Canada. Worked with the POS System, Cashhandling, Employee Scheduling, Handled Phone calls and Customer Complaints.
Janitor
Morson Community Chapel
04.2018 - 06.2020
- Worked as a Professional Cleaner at Morson Community Chapel. Janitorial Work including, Mopping, Sweeping, Vacuuming, Dusting, Sanitization, and Yard Maintenance.
Waitress/cook
Barwick Village Restaurant
05.1993 - 11.1999
- Worked as a Waitress and Cook. Helped Serve Customers, Worked with Cash and did Cash-Handling.
Education
MOA/Unit Clerk -
MCG Career College
Calgary, AB06-2026
Highschool -
Fort France Highschool
Fort Frances, ON06-1994
Skills
- Multitasking and organization
- Computer skills
- Problem-solving
- HIPAA compliance
- Medical office software
- EMR software
- Patient scheduling
- Phone and email etiquette
- Customer service
- CPR certified
- Medical terminology
- Positive attitude
- Insurance verification
- Office administration
- Managing patient records
- Appointment management
Certification
Adult-Child-Infant CPR Classes/AED & First Aid
AWARDS
Highest Academic Achievement in Highschool., Volunteered at Multiple Locations, Including Road Side Clean Up, Shoveling Driveways for the Elderly, Children Fieldtrips, etc.
Timeline
Customer Service Manager
Walmart
09.2021 - 11.2024
Janitor
Morson Community Chapel
04.2018 - 06.2020
Waitress/cook
Barwick Village Restaurant
05.1993 - 11.1999
MOA/Unit Clerk -
MCG Career College
Highschool -
Fort France Highschool