Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Keith

Castro Valley

Summary

I am a lifelong learner and I strive to always grow and obtain knowledge to better myself and help a practice in growth and prosperity. I am flexible and willing to be of service in any needed position.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

30
30
years of professional experience

Work History

R.D.A.

Richard Koeltl DDS
Danville
05.2022 - Current
  • Invisalign.
  • Sleep appliances.
  • Great patient care and all of below.

R.D.A.

Christina Mason D.D,S.
Clayton
01.2016 - 03.2022
  • Assists and performs all R.D.A. functions.
  • Treatment planning, presenting, and scheduling.
  • Invisalign
  • ITero scanning
  • Cerec
  • Eaglesoft
  • Sleep studies and appliances
  • Tek Scan/DTR

R.D.A./Lead Assistant

San Miguel Dental Group
Walnut Creek
01.2009 - 01.2016
  • Assists and performs all R.D.A. functions.
  • Lead, inspire, and motivate back staff.
  • Gain the patient's commitment for the best possible treatment with urgency.
  • Ability to work well under pressure in a fast paced dental environment.
  • Working knowledge of dental equipment and terminology, OSHA and safety compliance.
  • Control the back office flow.
  • Detail oriented, organized, professional and ability to multi-task.
  • Documentation of exam findings in patient record.
  • Ability to plan work duties to ensure dental clinic efficiency.
  • Knowledge of patient scheduling procedures.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Maintenance and testing of equipment.
  • Instruct patients in oral hygiene and preventative dental education.
  • Comfortable in promoting needed dental treatment.
  • Experience in instructing/training others.
  • Computer literate.
  • Take digital x-rays, intra-oral photographs, panos and 3D imaging.
  • Coronal polish/sealants/temps/impressions.
  • Lab work--retainers, study models, mouth guards, bleaching trays, pour up impressions with plaster.
  • Inventory and order supplies.
  • Knowledge of Softdent software.

R.D.A./Lead Assistant

Gentle Dental
Pleasanton
01.2002 - 01.2008
  • Assisted the clinical director (lead doctor), 4 days a week, performed all R.D.A. functions, accounts payable for all office invoices, as well as dental labs.
  • Facilitated all the purchasing and inventory control.
  • Held the position as OSHA coordinator, maintained the MSDS folders in order.
  • I trained and helped new back office employees in their transition, equipment maintenance.
  • I worked front office and sterilization when needed.
  • Remained under budget on supplies and kept the dental lab bills low as well.
  • Displayed great leadership ability and I'm easy to get along with while always presenting a professional manner.
  • I have the whole picture of how an office is operated and what it entails to be profitable.

R.D.A./ front office

American Dental Group
Fremont
01.1996 - 01.2002
  • The sole assistant in a one to two doctor office, assisted chair-side, sterilization, inventory and ordering, and general cleaning.
  • After five years, I assumed all front office responsibilities and trained a new assistant.

Education

[Certificate] - Dental assisting

Chabot College
Hayward, CA
08.1996

Skills

  • X-ray license
  • Coronal polish
  • Digital x-rays
  • Sealant certification
  • Ultra Sonic Scaling certification
  • CPR Certified
  • RDA functions
  • Terminology and knowledge of dentistry
  • Knowledge of the dental practice
  • Front office tasks
  • Dentrix proficiency
  • Orthodontic assistance experience
  • Insurance billing
  • Insurance claims processing
  • Office management
  • Medical records management
  • Pediatric dentistry
  • Periodontics
  • Periodontal treatment support
  • Oral surgery
  • Local anesthetic proficiency
  • Periodontal treatment assistance
  • Endodontic procedure assistance
  • Prosthodontic treatment support

Timeline

R.D.A.

Richard Koeltl DDS
05.2022 - Current

R.D.A.

Christina Mason D.D,S.
01.2016 - 03.2022

R.D.A./Lead Assistant

San Miguel Dental Group
01.2009 - 01.2016

R.D.A./Lead Assistant

Gentle Dental
01.2002 - 01.2008

R.D.A./ front office

American Dental Group
01.1996 - 01.2002

[Certificate] - Dental assisting

Chabot College

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Susan Keith