Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Susan Jorgensen

Calgary,AB

Summary

Performance-oriented Sales Leader offering exceptional record of achievement over [Number]-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Overview

15
15
years of professional experience

Work History

Service Renewal Coordinator

BLACKLINE SAFETY
04.2021 - Current
  • Daily create & issue service renewal quotes in NetSuite for 500+ contracts valued at $7M+ per annum to support four Sales Managers and territories
  • Methodically interpret data to perform Device ID reconciliations between former Sales Order(s), return authorizations & existing active devices in end-user account
  • Prepare & submit demo device Sales Orders, compile various information for data cleanup, code Purchase Orders, follow-up on internal & external requests for information
  • Liaison between Sales Manager, distributor & end-user
  • Review & initiate process improvements & standardization
  • Train new personnel on best practice procedural gaps
  • Successful in having numerous templates & process improvements adopted as standard and best practice.

SAP Supply Chain Administrator

IMPERIAL OIL
10.2018 - 04.2020
  • Daily input 30+ non-stock material & service purchase requisitions & AFE's valued at > $2M
  • Prepared & submitted Material Master Catalogue set up & update requests & followed through to completion including training/mentoring end-users on best practice
  • Methodically troubleshot unpaid invoices, actioned increases in Purchase Order requests or entry of Goods Receipts, followed up on Delivery Dates & PO creation queries
  • Compiled accurate annual budget forecasts & participated in quarterly financial attest audit procedures
  • Meticulously reviewed & initiated process improvements & standardization
  • Worked collaboratively with other Business Units to ensure accuracy in process
  • Mentored field personnel on best practice procedural gaps.

Payroll Time Administrator & Data Entry Clerk Analyst

CEDA INTERNATIONAL, CENOVUS ENERGY & IMPERIAL OIL
03.2018 - 10.2018
  • Systematically gathered & input 1800+ weekly timesheet hours & allowances for 500+ union employees in 4 service lines and 2 provinces
  • Accurately entered 9K+ bi-weekly regular & compressed work week hours for 350+ employees in one service line in a collaborative effort to record hours in Dayforce payroll system
  • Logically migrated Supply Chain master agreements, contracts & amendments from Sharepoint content management system to M-Files contract management system
  • Successfully performed QA on all documents migrated, maintained an Issue Tracker spreadsheet of interpretive data clarifications & discrepancies, contributed to & participated in daily scrum meetings
  • Accurately collected, analyzed, performed QA & entered data into database for maintenance process improvement project
  • Collaborated with project stakeholders to determine priorities, improve & execute process & establish data standards
  • Developed & created an Admin Data Collection & Entry User Manual
  • Exceeded performance target by 2 weeks in collaborative effort entering 12K+ timesheet reconciliation journal entries into Digital Time Capture (DTC) project database.

Data Entry Clerk Analyst

INTER PIPELINE
03.2017 - 09.2017
  • Standardized equipment, material, labour trade & service Master Data and prepared files to support Winshuttle data upload tool for SAP Implementation Project
  • Accurately collected, entered & tracked, in MS Excel, 20K+ rate entries for 600+ Supply Chain vendors, exceeding timeline deliverable by 10+ days.

Claim Data Analyst

CHARLES TAYLOR ADJUSTING - Energy Division
01.2009 - 01.2015
  • Developed & updated process to track & integrate 1000-500K+ SAP financial data entries for 150+ short & long-term $50K-$200M claims
  • Established Microsoft Access data input standards & requirements, performed functional testing, manipulated source data, developed & implemented quality assurance techniques & provided reporting requirements for 100+ claim locations & 500K+ field entries for $100M high profile flood claim
  • Created provincially accredited Insurance Council Microsoft Excel training course, prepared & presented course to 25+ support staff
  • Initiated process solution for the normalization of 80+ outstanding invoices & 2500+ invoice data entries for input into Allegient timekeeping software, minimized rework by 50% & increased cash flow by100%
  • Collaborated with 18+ project managers & multiple stakeholders to ensure on-going management & timely payment of insurance claims
  • Met production performance targets or exceeded by 10%, most years.

Education

Marketing Management Associate Degree (Honors) -

Kwantlen College
Richmond, BC

Skills

  • Attention to Detail
  • Client Engagement
  • Organizational Skills
  • Customer Retention
  • Data Analysis
  • Deadline Management
  • Project Management
  • Relationship Management
  • Process Improvement
  • Problem Solving
  • Account Management
  • Time Management
  • Decision Making
  • Customer Service

Websites

Languages

English
Native or Bilingual

Timeline

Service Renewal Coordinator

BLACKLINE SAFETY
04.2021 - Current

SAP Supply Chain Administrator

IMPERIAL OIL
10.2018 - 04.2020

Payroll Time Administrator & Data Entry Clerk Analyst

CEDA INTERNATIONAL, CENOVUS ENERGY & IMPERIAL OIL
03.2018 - 10.2018

Data Entry Clerk Analyst

INTER PIPELINE
03.2017 - 09.2017

Claim Data Analyst

CHARLES TAYLOR ADJUSTING - Energy Division
01.2009 - 01.2015

Marketing Management Associate Degree (Honors) -

Kwantlen College

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Susan Jorgensen