Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Susan Jaggers

Cambridge

Summary

Dependable accounting professional acknowledged for reliability, integrity and quick-learning ability. Highly skilled in accounting with eye for identifying and correcting errors. Dedicated with strong work ethic and resourceful nature.

Overview

35
35
years of professional experience

Work History

Accounting Clerk

Ward Heating Products
01.2020 - Current
  • Process credit card payments and apply payments to account
  • Update pricing changes on company website as required
  • Enter invoices for payment and issue cheques
  • Update customer database as required
  • Update marketing brochure
  • Prepare bank deposit
  • Answer telephone and general office duties.
  • Streamlined accounts payable processes by implementing efficient invoice management and payment tracking systems.

Accounts Receivable Clerk

Glen Dimplex Americas Limited
01.2008 - 10.2019
  • Cash application
  • Reconciliation of debits and credits on individual accounts
  • Follow up on past due payments
  • Review/release of held orders due to credit issues
  • Run D&B reports
  • Work closely with sales and customer service staff
  • Complete customer rebate requests
  • File completed work
  • Handle distribution and reconciliation of petty cash
  • Monthly Bank Reconciliation – CDN & US
  • Reconcile Suspense Account
  • Cover for co-worker during vacation/absence.

Administration Clerk

Robert Half International
04.2007 - 01.2008
  • Contract work for Dimplex North America
  • Processed credit applications
  • Followed up on Trade and Bank references
  • Monthly/Quarterly/Annual rebates
  • Bank deposit
  • Process credit/debit requests
  • File completed work.

Senior Administrative Assistant/Service Co-ordinator

Sanden Machine Limited
11.1992 - 06.2006
  • Prepared and co-ordinated agenda for daily management meetings as well as customer on-site meetings
  • Phone support for general manager
  • Managed confidential financial information and company sensitive information discreetly
  • Maintained all filing and responsible for direction of mail/correspondence for general manager
  • Answered and directed telephone calls regarding service inquires and maintained customer service file
  • Scheduled service technicians visits to customer plants for installation, training, routine service and prepared all required paperwork
  • Typed service reports and distributed to required departments
  • Handled distribution and reconciliation of US petty cash
  • Checked and submitted, in a timely manner, all expense reports pertaining to service department
  • Provided human resources support.

Senior Administrative Assistant

Sanden Machine Limited
02.2003 - 04.2005
  • Prepared and co-ordinated agenda for daily management meetings as well as customer on-site meetings
  • Phone support for general manager
  • Managed confidential financial information and company sensitive information discreetly
  • Maintained all filing and responsible for direction of mail/correspondence for general manager
  • Administration of customer survey’s
  • Provided human resources support.

Accounting Clerk

Sanden Machine Limited
09.1999 - 01.2003
  • Verified/checked/added time cards from hourly rated employees and posted job transactions
  • Generated, posted and filed invoices and accounts receivable receipts as required
  • Assisted with preparation of shipping documents
  • Reviewed accounts receivable aging reports and sent reminder letters
  • Handled distribution and reconciliation of petty cash
  • Assisted with typing of manual cheques or other accounts payable functions
  • Assisted human resources
  • Switchboard back-up.

Receptionist/Secretary

Sanden Machine Limited
11.1992 - 08.1999
  • Answered multi-line switchboard
  • Opened and distributed mail daily and prepared outgoing mail
  • Typed/filed sales orders, shipping documents & invoices
  • Typed correspondence and manual accounts payable cheques
  • Maintained absentee log for salaried employees
  • Handled distribution and reconciliation of petty cash
  • Distributed incoming faxes.

Retail Accounting Clerk

Florsheim
05.1990 - 10.1992
  • Balanced retail accounts, prepared store audit reports and reconciled bad debt and cash variances
  • Wrote journal entries and utilized Lotus 123 in daily office procedures
  • Handled petty cash
  • Filed completed work
  • Guided data entry clerks.

Wholesale Account Clerk

Florsheim
12.1989 - 05.1990
  • Reconciled company accounts, analyzed outlet accounts and audited stores
  • Relieved on switchboard
  • Back-up for data entry clerks
  • Used Lotus 123
  • Filed completed work.

Data Entry Clerk

Kelly Temporary Services
09.1989 - 11.1989
  • Contract work for Florsheim
  • Entered sales into computer and investigated problem sales bills
  • Relieved on switchboard
  • Filed completed work.

Education

Business Marketing -

Conestoga College
01.1984

High School Diploma -

Preston High School
01.1983

Skills

  • Month-end reports
  • Administrative Support
  • Payment Processing
  • Data organization
  • File Maintenance
  • Accounts receivable management
  • Attention to Detail
  • Invoicing and Billing

Languages

English
Native or Bilingual

Timeline

Accounting Clerk

Ward Heating Products
01.2020 - Current

Accounts Receivable Clerk

Glen Dimplex Americas Limited
01.2008 - 10.2019

Administration Clerk

Robert Half International
04.2007 - 01.2008

Senior Administrative Assistant

Sanden Machine Limited
02.2003 - 04.2005

Accounting Clerk

Sanden Machine Limited
09.1999 - 01.2003

Senior Administrative Assistant/Service Co-ordinator

Sanden Machine Limited
11.1992 - 06.2006

Receptionist/Secretary

Sanden Machine Limited
11.1992 - 08.1999

Retail Accounting Clerk

Florsheim
05.1990 - 10.1992

Wholesale Account Clerk

Florsheim
12.1989 - 05.1990

Data Entry Clerk

Kelly Temporary Services
09.1989 - 11.1989

Business Marketing -

Conestoga College

High School Diploma -

Preston High School

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Susan Jaggers