Susan Horvat
EDMONTON
Summary
Tax professional with 9+years of experience organizing, preparing taxes and maintaining professional relationships. Team-oriented,Ambitious and Dedicated to all the companies that I'm employed with.
Overview
32
32
years of professional experience
Work History
Tax Professional
H&R Block
02.2014 - Current
- Increased client satisfaction by providing timely and accurate tax preparation services.
- Streamlined tax filing processes for improved efficiency and accuracy.
- Resolved complex tax issues with thorough research and effective communication.
- Assisted clients in identifying potential tax savings through extensive knowledge of deductions and credits.
Front End Supervisor
Loblaw Companies
09.1992 - 02.2018
- Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
- Streamlined checkout processes for increased efficiency, resulting in shorter wait times for customers.
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Implemented improved cash handling procedures, reducing discrepancies and ensuring accurate financial records.
Bus Driver
Sturgeon Cabs
09.2010 - 06.2016
- Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
- Improved route efficiency by consistently reviewing and adjusting routes based on traffic patterns and customer feedback.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
Education
Basic Accounting Diploma - Accounting
Academy of Learning College
Edmonton, AB01.1996
Skills
- Internal Revenue Service Correspondence
- Mathematical Calculations
- Tax code knowledge
- Tax Law Interpretation
Languages
Croatian
Native or Bilingual
Timeline
Tax Professional
H&R Block
02.2014 - Current
Bus Driver
Sturgeon Cabs
09.2010 - 06.2016
Front End Supervisor
Loblaw Companies
09.1992 - 02.2018
Basic Accounting Diploma - Accounting
Academy of Learning College
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