Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Heldsinger

Ajax,ON

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure the Administration Assistant (Reception) position. Ready to help the team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

34
34
years of professional experience

Work History

Program Coordinator - Volunteer GDSO

Greater Durham Special Olympics (GDSO)
02.2023 - Current
  • Developed and maintained relationships with external partners to facilitate program operations.
  • Kept program-related data accurate, up-to-date and easily accessible for accessibility.
  • Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
  • Provided ongoing direction and leadership for program operations.
  • Analyzed 10 different program data by tracking and reporting program outcomes to identify areas of improvement.
  • Organized and managed 4 program development from conception through successful execution.
  • Monitored 10 programming schedules, conformance to guidelines and quality.
  • Tracked and reported expenses accurately to manage program budgets.
  • Designed program implementation and maintenance plan.
  • Developed and maintained relationships with external partners to facilitate program operations
  • Provided ongoing direction and leadership for program operations
  • Collaborated with other program coordinators to achieve consistency in program objectives and services

Liaison - GDSO Volunteer

Greater Durham Special Olympics (GDSO)
05.2022 - Current
  • Liaised between internal departments and external partners to promote efficient communication and collaboration.
  • Monitored and reported on progress of liaison initiatives, providing feedback to stakeholders.
  • Responded to inquiries from internal personnel and outside clients immediately, facilitating quick resolution of issues.
  • Monitored, communicated and coordinated objectives of the Torch Run with (DRPS) Durham Regional Police Service and (GDSO) Greater Durham Special Olympics, as an Events Coordinator, Program Coordinator and Lead volunteer Team Manager in basketball and softball clubs.

Event Coordinator - GDSO Volunteer

Greater Durham Special Olympics (GDSO)
09.2021 - Current
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Brainstormed and implemented creative event concepts and themes.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Performed event coordination for larger parties and gatherings.
  • Consulted with customers to determine objectives and requirements for events.
  • Evaluated and selected service providers and vendors according to customer requirements.
  • Communicated with catering, lighting and sound companies to obtain price quotes.
  • Inspected event facilities to confirm conformance to customer requirements.
  • Coordinated florists, photographers, and musicians for events.

Community Council Member -GDSO Volunteer

Great Durham Special Olympics (GDSO)
09.2021 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.

Sports Program Team Lead Manager - (GDSO Voluntee)

Greater Durham Special Olympics (GDSO)
01.2014 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.

Educational Assistant Teacher

First Step Child Care
01.2006 - 07.2015
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Worked with teachers to design lesson plans and coordinate activities for classes.

Kitchen Cook

First Steps Child Care
01.2006 - 07.2015
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Prepared food items in compliance with recipes and portioning control guidelines.

Claims Specialist

Manulife Insurance
01.1990 - 05.2004
  • Reviewed insurance and claims documents to verify required information and secure any missing data for settlements.
  • Checked documentation for accuracy and validity on updated systems.
  • Maintained confidentiality of patient finances, records, and health statuses.
  • Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.

Education

Basic Training Diploma - Dental Assisting

Canadian Dental College
Toronto, ON
06.1985

High School Diploma -

Thomas L. Kennedy
Mississauga, ON
06.1983

Psychology 101

Durham College
Whitby, ON
05.2005

Skills

  • Project Coordination
  • Data Management Familiarity
  • Vendor Management
  • Team Player
  • Managing programs
  • Outreach programming

Timeline

Program Coordinator - Volunteer GDSO

Greater Durham Special Olympics (GDSO)
02.2023 - Current

Liaison - GDSO Volunteer

Greater Durham Special Olympics (GDSO)
05.2022 - Current

Event Coordinator - GDSO Volunteer

Greater Durham Special Olympics (GDSO)
09.2021 - Current

Community Council Member -GDSO Volunteer

Great Durham Special Olympics (GDSO)
09.2021 - Current

Sports Program Team Lead Manager - (GDSO Voluntee)

Greater Durham Special Olympics (GDSO)
01.2014 - Current

Educational Assistant Teacher

First Step Child Care
01.2006 - 07.2015

Kitchen Cook

First Steps Child Care
01.2006 - 07.2015

Claims Specialist

Manulife Insurance
01.1990 - 05.2004

Basic Training Diploma - Dental Assisting

Canadian Dental College

High School Diploma -

Thomas L. Kennedy

Psychology 101

Durham College

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Susan Heldsinger