Summary
Overview
Work History
Education
Skills
Timeline
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Susan Hawthorne

Sales associate
Kitchener,Ontario

Summary

Dynamic sales professional with a proven track record at Reitmans, excelling in customer service and problem-solving. Leveraged excellent people skills to boost customer retention. Adept at managing high-stress situations with reliability and punctuality, fostering teamwork and collaboration to enhance store performance and customer satisfaction.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

30
30
years of professional experience

Work History

Sales Associate

Reitmans
11.2017 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Bluevale Collegiate
Waterloo, ON

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Excellent people skills
  • Reliable and punctual

Timeline

Sales Associate

Reitmans
11.2017 - Current

Bluevale Collegiate

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Susan HawthorneSales associate