Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Custom
Timeline
Generic

Susan Hamilton

Restoule ,ON

Summary

Resourceful Commercial Cook known for high productivity and efficient task completion. Specialize in menu development, inventory management, and kitchen safety protocols. Excel using teamwork, adaptability, and effective communication to deliver exceptional culinary experiences. Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Industrial Cook

Eastholme for the aged
Powassan, Ontario
02.2003 - 10.2013
  • Prepared nutritious meals for elderly residents using fresh ingredients daily.
  • Maintained kitchen cleanliness and adhered to safety standards consistently.
  • Collaborated with dietary staff to develop meal plans for special dietary needs.
  • Operated kitchen equipment safely and efficiently during food preparation.
  • Trained new kitchen staff on food handling and sanitation practices effectively.
  • Served meals directly to residents, ensuring satisfaction with presentation and quality.
  • Monitored food inventory and assisted in ordering supplies as needed.
  • Assisted in menu planning, incorporating seasonal ingredients and resident preferences.
  • Adhered to standard operating procedures related to food preparation processes.
  • Responsible for overall cleanliness of kitchen area including walls, floors and appliances.
  • Planned menus, determined size of food portions, estimated food requirements and costs.
  • Cleaned, maintained and organized kitchen equipment, utensils, dishes and work areas.
  • Trained new staff members on proper cooking procedures as well as safety protocols.
  • Maintained a safe working environment by following health codes and safety regulations.
  • Ensured that all dishes are served in an appropriate manner within specified time limits.
  • Adjusted ingredient quantities based on customer preferences when necessary.
  • Provided guidance and support to junior cooks and kitchen help on various tasks assigned.
  • Ensured that all recipes were followed accurately and consistently.
  • Tested prepared dishes for taste, texture and presentation prior to serving them to customers.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Wrapped, dated and labeled food items in storage for safety and freshness.

Self Employed Resort Owner/manager

Myself
Restoule, ON
06.1998 - 02.2002
  • Managed daily operations to ensure efficient workflow and customer satisfaction.
  • Developed marketing strategies to enhance brand visibility and attract customers.
  • Supervised staff training to improve service quality and operational standards.
  • Established vendor relationships to ensure timely supply of products and services.
  • Coordinated financial planning and budgeting for sustainable business growth.
  • Implemented inventory management systems to maintain optimal stock levels.
  • Monitored industry trends to adapt business strategies effectively and stay competitive.
  • Facilitated customer feedback sessions to improve service offerings and address concerns.
  • Maintained relationships with existing clients by providing superior customer service.
  • Managed daily operations of business, including hiring and training staff.
  • Ensured compliance with local, state, and federal regulations.
  • Oversaw budgeting and financial management.
  • Identified new opportunities for growth, expansion, and diversification.
  • Provided direction and guidance to employees.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Created marketing campaigns to attract new customers.
  • Reviewed legal documents related to business operations.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Implemented quality assurance processes to ensure product excellence.
  • Developed policies and procedures for the organization.
  • Led startup and creation of operational procedures and workflow planning.
  • Employed and managed vendors by negotiating deliverables, cost and expected quality.
  • Hosted special events to boost brand awareness and increase community engagement.
  • Collaborated with other owners on joint ventures and shared resources.

Education

High School Diploma -

Almaguin Highlands
Sundridge, ON
06-1974

Some College (No Degree) - Bartender…..super Host……train The Trainer…cook

Canador Collage
North Bay, ON

Skills

  • Customer service
  • Staff training
  • Time management
  • Accounting management
  • Employee training
  • Entrepreneurial personality
  • Human resources management
  • Attention to detail
  • Business administration
  • Team collaboration and leadership
  • Verbal and written communication
  • Staff hiring
  • Customer relations
  • Coaching and mentoring

Affiliations

  • I love the out doors...hiking...kayaking...camping....atving...
  • knitting and reading

Accomplishments

  • I graduated high school with honors

Certification

  • Bartender course
  • level 1 cooks papers
  • train the trainer
  • super host

Custom

  • Chair person for our local services board
  • community center manager
  • fund raising for our local volunteer fire dept.
  • member of our ladies auxiliary to our community

Timeline

Industrial Cook

Eastholme for the aged
02.2003 - 10.2013

Self Employed Resort Owner/manager

Myself
06.1998 - 02.2002

High School Diploma -

Almaguin Highlands

Some College (No Degree) - Bartender…..super Host……train The Trainer…cook

Canador Collage

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Susan Hamilton