Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Susan Gavin

London,ON

Summary

Reliable employee seeking temporary position.


Over 40 years of experience in Banking.


Excellent reputation for resolving problems and improving customer satisfaction.

Overview

44
44
years of professional experience
1
1
Certificate

Work History

BRANCH INFORMATION SPECIALIST

TD BANK
07.1976 - 08.2020
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Identified issues, analyzed information and provided solutions to problems.
  • Resolved problems, improved operations and provided exceptional service.
  • Participated in team-building activities to enhance working relationships.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Worked flexible hours; days, evenings, weekend,

Education

High School Diploma -

CLARKE ROAD SS
LONDON, ON
06.1976

Skills

  • Excellent knowledge of Bank branch products, policies and procedures
  • Mutual Fund licensed 1994-2020
  • Excellent communication skills
  • Prompt, punctual, reliable

Certification

  • IFIC Mutual Fund License - 1994-2020

Timeline

BRANCH INFORMATION SPECIALIST

TD BANK
07.1976 - 08.2020

High School Diploma -

CLARKE ROAD SS

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Susan Gavin