Susan Gavin
London,ON
Summary
Reliable employee seeking temporary position.
Over 40 years of experience in Banking.
Excellent reputation for resolving problems and improving customer satisfaction.
Overview
44
44
years of professional experience
1
1
Certificate
Work History
BRANCH INFORMATION SPECIALIST
TD BANK
07.1976 - 08.2020
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Maintained excellent attendance record, consistently arriving to work on time.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Participated in team-building activities to enhance working relationships.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Worked flexible hours; days, evenings, weekend,
Education
High School Diploma -
CLARKE ROAD SS
LONDON, ON06.1976
Skills
- Excellent knowledge of Bank branch products, policies and procedures
- Mutual Fund licensed 1994-2020
- Excellent communication skills
- Prompt, punctual, reliable
Certification
- IFIC Mutual Fund License - 1994-2020
Timeline
BRANCH INFORMATION SPECIALIST
TD BANK
07.1976 - 08.2020
High School Diploma -
CLARKE ROAD SS