Susan Finnis
Calgary,AB
Summary
Knowledgeable baker with strong background in baking various types of bread, cookies, biscuits, and desserts. Possesses hands-on experience in maintaining ingredient quality and ensuring customer satisfaction through consistent product excellence. Demonstrated proficiency in time management and attention to detail. Committed to fostering a positive atmosphere in a fast-paced environment. Hardworking and a team player who would be an asset to any team.
Overview
23
23
years of professional experience
Work History
Baker/catering Cook
Infuse Cuisine Group Ltd
09.2001 - 02.2025
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of catering kitchen
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Increased customer satisfaction with friendly and efficient service.
Catering Coordinator
Infuse Cuisine Group Ltd
09.2001 - 02.2025
- Expedited setup and breakdown of events
- Fostered a positive work environment for staff members, encouraging teamwork and open communication among colleagues.
- Organized and managed catering equipment and decor for events both large and small
- Staffed events- including kitchen, bartending and serving staff
- During events, coordinated a smooth running of the event through efficient use of staff and resources
Manager of Takeout Operations
Infuse Cuisine Group Ltd
09.2001 - 02.2025
- Controlled inventory in an efficient manner
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers
- Encouraged a warm and welcoming environment to create a positive customer experience.
Skills
- Baking techniques
- Food safety
- Equipment maintenance
- Inventory management
- Catering coordination
- Time management
- Customer service
- Communication skills
- Team player
Timeline
Baker/catering Cook
Infuse Cuisine Group Ltd
09.2001 - 02.2025
Catering Coordinator
Infuse Cuisine Group Ltd
09.2001 - 02.2025
Manager of Takeout Operations
Infuse Cuisine Group Ltd
09.2001 - 02.2025
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