Susan Faith
Kemptville,ON
Summary
Professional fundraising specialist, well-versed in donor management and relationship building. Proven track record in supporting successful fundraising efforts, managing constituent databases, and fostering strong donor relationships. Team-oriented with commitment to achieving measurable outcomes and adapting to evolving needs. Known for strong communication and organizational skills that drive results.
Overview
16
16
years of professional experience
2002
2002
years of post-secondary education
Work History
Event Coordinaor
Canadian Association of Chiefs of Police
03.2023 - 02.2025
- Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
- Enhanced attendee experience by meticulously planning and executing event logistics.
- Maintained accurate records of all event expenditures, ensuring budget compliance across multiple projects.
- Oversaw volunteer recruitment and training efforts, building a dedicated team of individuals committed to supporting successful events.
- Coordinated large-scale corporate events, ensuring seamless execution and attendee satisfaction.
- Enhanced attendee experience by coordinating seamless registration processes for large-scale corporate events.
- Coordinated travel and accommodations for event attendees.
- Oversaw event registration process by collecting and tracking attendee information.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
- Cultivated strong partnerships with local businesses, securing in-kind donations or sponsorships for various occasions.
- Worked effectively in fast-paced environments.
- Enhanced donor retention rates with consistent communication strategies and personalized outreach efforts.
- Organized informative presentations for potential supporters, increasing awareness of the organization''s mission and impact.
- Collaborated with senior leadership to identify funding objectives and devise workable development plans.
Administration and Marketing Manager
Unitarian House of Ottawa
06.2019 - 03.2023
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
- Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
- Optimized website content for improved search engine rankings and increased web traffic.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Managed budgets, allocating funds strategically towards high-impact initiatives that supported overall business goals.
- Oversaw budget allocation for marketing initiatives, ensuring cost-effective spending and financial accountability.
- Planned and coordinated fundraising events.
- Increased donor engagement by developing and implementing targeted fundraising campaigns.
- Evaluated the effectiveness of various campaigns using data-driven analysis techniques, making adjustments as necessary to achieve desired outcomes.
- Mentored junior staff members in best practices for effective relationship building with donors and prospects.
- Coordinated volunteer recruitment and training efforts to maximize support during fundraising events.
- Collaborated with senior leadership to identify funding objectives and devise workable development plans.
- Researched grant opportunities which corresponded with organizational mission and objectives, coordinating preparation and submission of applications.
- Developed annual budgets for fundraising activities, carefully managing expenses to ensure optimal return on investment.
- Secured media coverage for high-profile events by cultivating relationships with local press outlets and crafting compelling press releases.
- Oversaw in-house solicitation mailings and other fundraising initiatives by developing and routing materials, generating mailing lists, executing mail merges and managing collation and sends.
- Conducted comprehensive evaluations of fundraising events, providing recommendations for improvement and future success.
- Managed donor database, ensuring accurate record-keeping and timely acknowledgements of contributions.
- Monitored fundraising progress against goals, regularly reporting findings to senior management and board members.
- Implemented targeted email campaigns that engaged current supporters while attracting new ones.
- Maintained detailed records of all donations received through various channels ensuring accurate accounting.
- Delivered informative presentations at community meetings and networking events to raise awareness about the organization''s cause and solicit support from new donors.
- Provided regular updates to board members and leadership team regarding fundraising progress, ensuring transparency and accountability.
- Evaluated success of past fundraising campaigns to identify areas for improvement, leading to more efficient allocation of resources and higher returns on investment.
- Boosted fundraising results by implementing innovative strategies such as online auctions and social media campaigns.
Event Manager
Stanley's Olde Maple Lane Farm
09.2011 - 06.2019
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Streamlined event planning processes by implementing efficient project management strategies.
- Implemented innovative event themes and designs to create memorable experiences for attendees.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Established relationships with key stakeholders, fostering long-term partnerships for future collaborations.
- Increased client satisfaction by consistently delivering well-executed events within budget constraints.
- Collaborated closely with clients throughout the planning process to ensure their vision was accurately reflected in the final event layout.
- Coordinated florists, photographers, and musicians for events.
- Utilized job-related software to create standard guidelines, calendars and budgets for each event.
- Managed event logistics from conception to completion, ensuring every detail contributed to event's success.
- Coordinated with vendors to secure high-quality services, ensuring memorable event experiences.
- Developed training programs for event staff, elevating level of professionalism and service delivery at events.
Event Coordinator
AJ's Catering Inc.
10.2008 - 09.2011
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
- Secured high-quality entertainment acts, enhancing attendee enjoyment and generating buzz around events.
- Cultivated strong partnerships with local businesses, securing in-kind donations or sponsorships for various occasions.
- Elevated client satisfaction, tailoring event themes and activities to match their vision and objectives.
- Streamlined vendor selection and negotiation, ensuring high-quality services while adhering to budget constraints.
- Mitigated environmental impact by implementing sustainable practices across all stages of event planning and execution.
Education
Creative Advertising - Marketing And Communications
Algonquin College
Ottawa, NoneNonprofit Management -
Toronto Metropolitan University
Toronto, NoneSkills
- Event planning
- Project management
- Scheduling
- Time management
- Fundraising
- Volunteer management
- Client relationship development
- Sponsorship development
- Database management
- Problem-solving
- Adaptability and flexibility
- Verbal and written communication
Languages
English
Native or Bilingual
French
Limited Working
Spanish
Elementary
Timeline
Event Coordinaor
Canadian Association of Chiefs of Police
03.2023 - 02.2025
Administration and Marketing Manager
Unitarian House of Ottawa
06.2019 - 03.2023
Event Manager
Stanley's Olde Maple Lane Farm
09.2011 - 06.2019
Event Coordinator
AJ's Catering Inc.
10.2008 - 09.2011
Creative Advertising - Marketing And Communications
Algonquin College
Nonprofit Management -
Toronto Metropolitan University
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