Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Edwards

Waterloo,ON

Summary

Organized and dependable team player successful at

managing multiple priorities with a positive attitude,

looking to take my 20+ years of experience in an interesting and exciting new direction where I am able to contribute to the success of others.

Overview

26
26
years of professional experience

Work History

Long Term THR

Waterloo Region District School Board
08.2023 - Current
  • Take Daily Attendance using ASPEN
  • Generate various ASPEN reports as needed
  • Deal directly with parents and community members via phone, email and in person
  • Assist in the registration of new students
  • Co-ordinate and track paperwork for Out of Boundary Students
  • Assist in the setting up of daily busing for students
  • Organize and track the busing requirements for school field trips
  • Manage and order supplies for office and teaching staff
  • Assist with the printing of report cards

THR

Waterloo Region District School Board
03.2023 - Current
  • Trained and experienced with Aspen Attendance
  • Trained as Temporary Library Clerk

Volunteer Board Member

Beechwood Park Homes Association Inc.
01.2013 - Current
  • Current Social Director
  • Past President 2020 – 2021
  • Created the compulsory Public Health COVID -19 Safety Manuel.
  • President – 2019-2020
  • Presided over board meetings and conducted board business to address organizational objectives
  • Created and implemented COVID safety protocols for recreational site
  • Established and maintained strong relationships with members and associate members.
  • Vice President – 2018-2019
  • Collaborated with other board members to develop and execute programs and initiatives to increase membership numbers and overall enjoyment.
  • Social Director 2015 –2018
  • Responsible for the development and implementation of the annual social calendar for the organization, including an annual adult party for 80, speaker series over the course of the summer, Friday night family BBQs, and season opening and closing events.
  • Bookkeeper - 2014 –2016
  • Responsible for the daily financial activities for the organization.
  • Secretary –2013 –2016
  • Responsible for taking and distributing the minutes from the monthly meetings and the AGM.

Optometry Assistant

Waterloo West Optometry
09.2022 - 03.2023
  • Responsible for answering phone calls, scheduling appointment's and administering pre-appointment testing.
  • Confirmed appointments, communicated with clients, and updated client records
  • Collected payments, processed transactions and updated relevant records
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices
  • Resolved customer problems and complaints
  • Administer pre-appointment and specialized testing

Food Service Volunteer

St. John's Kitchen, The Working Centre
10.2021 - 06.2022
  • Assisted in the preparation and serving of food to those in need.
  • Handed out clothing and other supplies on an as needed basis from the store room.

Volunteer Coordinator

Nutrition for Learning
04.2020 - 08.2021
  • Pop Up Snack Volunteer (April – August 2020; January – February 2021, April – August 2021)
  • Handed out food hampers to families in need during the COVID-19 – lockdowns.
  • Volunteer Coordinator of the Kitchener Snack Pack location (September – December 2020)
  • Coordinated with main warehouse to ensure a steady supply of food was delivered to the Kitchener location and ready to be packed.
  • Organized, directed, and communicated with a volunteer team of approximately 30 people to ensure snack bags were packed and ready to be delivered to schools in Waterloo Region.

Temporary Assistant

CapCar Temporary Services
06.2006 - 09.2008
  • Assisted Campaign Manager and Office Administrator of the then United Bermuda Party ( now the One Bermuda Alliance Party)
  • Assisted in the preparation of final Audit financial statements for Ernst and Young Bermuda.
  • Assisted General Manager of a Bermuda resort with immigration matters and day-to-day office support.

Executive Assistant

Toronto City Councillor Jane Pitfield
05.2001 - 03.2006
  • Recommended potential solutions and requested staff reports.
  • Drafted notices of motions and critical questions, which lead to more in-depth and efficient municipal policy.
  • Prepared strategy and liaised with Council colleagues and Councillor's to solve problems which directly impacted a constituency of 54,000 + residents.
  • Dealt directly with constituents on numerous local issues.
  • Drafted speeches for Council meetings and outside events
  • Organized community events on behalf of the City Councillor.

Associate Campaign Director

Ketchum Canada Inc
12.2000 - 05.2001
  • Designed, implemented, and managed internal staff fundraising campaign including the selection of the campaign team, the development and overseeing of communications material and departmental awareness presentations.

Associate Government Relations Associate

Morrison Brown & Sosnovitch
08.1998 - 12.2000
  • Liaised between private sector representatives and government officials (municipal and provincial), both political and non-political.
  • Developed and presented pre and post meeting briefings to senior office members, clients, and key government representatives.

General Assistant to Tom Froese, MPP

Parliamentary Assistant, Government Of Ontario
02.1998 - 08.1998
  • Responsible for the coordination and execution of monthly meetings of the Policy Advisory Councils on Education, Post-Secondary Education and Environment.
  • Managed the day-to-day operations of the legislative component of the Member's responsibilities including constituency calls, scheduling, and correspondence.
  • Acted as the Member's primary liaison between the Member and the Caucus

Education

Post-Graduate - Public Relations - Corporate Communications

Seneca College of Applied Arts And Technology
North York, ON
12.1997

Bachelor of Arts - History And Political Science

University of Guelph
Guelph, ON
06.1996

Skills

  • Experience with Aspen Student Information System
  • Experience with Microsoft Office Products, including Word, Excel and Powerpoint
  • Experience with Google Workspace
  • Experience with some aspects of K212 and S4S
  • Experience with the administrative side of School-Day

Timeline

Long Term THR

Waterloo Region District School Board
08.2023 - Current

THR

Waterloo Region District School Board
03.2023 - Current

Optometry Assistant

Waterloo West Optometry
09.2022 - 03.2023

Food Service Volunteer

St. John's Kitchen, The Working Centre
10.2021 - 06.2022

Volunteer Coordinator

Nutrition for Learning
04.2020 - 08.2021

Volunteer Board Member

Beechwood Park Homes Association Inc.
01.2013 - Current

Temporary Assistant

CapCar Temporary Services
06.2006 - 09.2008

Executive Assistant

Toronto City Councillor Jane Pitfield
05.2001 - 03.2006

Associate Campaign Director

Ketchum Canada Inc
12.2000 - 05.2001

Associate Government Relations Associate

Morrison Brown & Sosnovitch
08.1998 - 12.2000

General Assistant to Tom Froese, MPP

Parliamentary Assistant, Government Of Ontario
02.1998 - 08.1998

Post-Graduate - Public Relations - Corporate Communications

Seneca College of Applied Arts And Technology

Bachelor of Arts - History And Political Science

University of Guelph
Susan Edwards