Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Susan R. DeZarn

Rancho Cucamonga

Summary

Senior Mortgage Underwriter with significant background working with wholesale and retail clients. Proficient in reviewing extensive mortgage loan applications and supporting documentation. Maintains consistent pipelines and quick turnaround times with skilled handling of each customer's needs. Hardworking professional with over 25 years of underwriting experience. Focused on mitigating company risks while meeting profit goals by making strategic decisions based on sound criteria as skilled Mortgage Underwriter. Proven expertise in identifying unacceptable risk and preventing fraud.

Overview

37
37
years of professional experience
1
1
Certificate

Work History

Mortgage Underwriter

WIPRO
03.2023 - 12.2023
  • WIPRO acquired the mortgage division of Sourcepoint Mortgage and contract as a Senior Underwriter at Nexbank contracted through National Mortgage Insurance (NMI) continued, where I continued to manage my existing pipeline and evaluate newly originated loans.
  • Improved loan approval rates by meticulously reviewing and verifying application documentation.
  • Reduced processing time for mortgage applications through diligent management of underwriting tasks.

Mortgage Underwriter

Sourcepoint Mortgage
04.2020 - 03.2023
  • Contracted to SoFi Mortgage and Nexbank through NMI (National Mortgage Insurance) as a senior underwriter responsible for the analysis and review of newly originated residential mortgage loan products
  • Improved loan approval rates by meticulously reviewing and verifying application documentation.
  • Reduced processing time for mortgage applications through diligent management of underwriting tasks.

Forensic Underwriter / Post Closing Auditor

OPUS CMC
06.2019 - 03.2020
  • Responsible for post-closing audit review of closed real estate loan files
  • The audit review consists of a comprehensive analysis of all mortgage documents and evaluation of the original credit decision, to ensure data integrity, and to identify potential and actual breaches of representation and warranties that were made by the selling party.
  • Maintained accurate records of audit findings, providing valuable data to support process improvements and risk mitigation strategies.

FHA DE Underwriter

Paramount Residential Mortgage Group - PRMG
03.2018 - 12.2018
  • Collaborated with multiple departments for seamless loan approval process, ensuring all necessary information was accurately documented and communicated.
  • Demonstrated sound decision-making in approving or denying loans based on comprehensive assessments of borrower''s creditworthiness and risk factors.
  • Maintained a high level of customer satisfaction by providing timely responses to inquiries and addressing concerns promptly.

Contract Mortgage Underwriter

MGIC
03.2014 - 12.2017
  • Underwriter with excellent organizational skills responsible for managing mortgage loans through final credit approval, while working directly with processors and loan officers
  • Self-motivated underwriter with the ability to manage her pipeline and prioritize work flow to ensure loans close on time with a high degree of accuracy in a deadline-oriented environment
  • Contracted to work directly for various direct mortgage lenders, including Stearns Lending, Loan Depot, and MGIC Direct
  • Responsible for loan quality, ensuring approved loans meet state and federal regulatory requirements, as well as Investor requirements and internal lending policy.


Senior Government Underwriter

Paramount Residential Mortgage Group - PRMG
05.2011 - 12.2013
  • Responsible for evaluating all risk factors and compensating factors involved in VA, FHA, Conventional and USDA loan transactions
  • Extensive knowledge in VA, FHA, FHLMC and FNMA guidelines ensuring salability and investment quality on all transactions.
  • Maintained strong relationships with brokers, facilitating open communication channels and improving overall business collaboration.

Government Underwriter

Prospect Mortgage, LLC
04.2008 - 04.2011
  • Responsible for the accurate and timely evaluation of VA, FHA and Bond loans
  • Primary responsibilities include the analysis of credit risk factors and collateral on individual loan transactions so appropriate decisions regarding investment risk can be determined
  • Ensured excellent customer satisfaction by maintaining a thorough knowledge of lending programs, policies, procedures and regulatory requirements while maintaining consistent communication with all involved parties.
  • Reduced company losses by identifying potential risks and recommending appropriate mitigating measures.
  • Mentored junior underwriters, providing guidance on best practices and improving overall team performance.

Underwriting Manager / Operations Manager

American Liberty
08.2005 - 03.2008
  • Responsible for training staff in all aspects of the originating, processing, underwriting, and closing of mortgage loans, while demonstrating due diligence in underwriting, portfolio analysis & compliance review.
  • Increased team productivity, providing ongoing training, coaching, and performance feedback to staff members.
  • Ensured regulatory compliance across all aspects of operations by staying current on industry standards while implementing necessary policies or procedures accordingly.
  • Improved underwriting performance by streamlining processes and implementing best practices.

Senior Underwriter

First Magnus Financial
01.2005 - 08.2005
  • Extensive knowledge of VA/FHA/FNMA/FHLMC/LP/DU guidelines.
  • Conducted thorough risk assessment of primarily VA and FHA mortgage loans, while ensuring compliance with regulatory requirements and internal policies.
  • Maintained strong relationships with brokers, facilitating open communication channels and improving overall business collaboration.
  • Ensured prompt and efficient customer service through consistent and timely communication to loan officers, account managers and funders.

Senior Government Underwriter

Wells Fargo Home Mortgage
10.2001 - 01.2005
  • Mortgage Banking Responsible for evaluating all risk factors and compensating factors involved in a mortgage transaction to identify those borrowers who are most likely to perform
  • Managed a diverse pipeline of FHA, VA, FNMA and FHLMC loans, conducting careful evaluation of all risk factors while ensuring proper compliance with regulatory guidelines while mitigating potential losses.
  • Maintained a high level of customer service including extensive communication with sales professionals.

Quality Control Auditor (QC Underwriter)

Indymac Bank
09.2000 - 10.2001
  • Responsible for post-closing audits to ensure stringent quality control standards
  • Files chosen for audit included both random selections and all loans in early payment default
  • Audits involved complete loan evaluation to ensure FNMA / FHLMC compliance on all aspects of proper underwriting standards.
  • Collaborated with production teams to implement corrective actions that led to improved product consistency.

Broker/Owner/Manager

American Liberty Financial
04.1997 - 09.2000
  • Established and managed all administrative, operation, and production activities of a retail mortgage loan Brokerage.
  • Secured funding lines to support delivery of conventional and government loans.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

Underwriting Supervisor

Citifed Diversified Inc
03.1996 - 03.1997
  • Responsibilities included the analysis of risk factors involved in mortgage lending, along with the presence of compensating factors that mitigate risk to the Bank and structured transactions accordingly.
  • Responsible for underwriting exception loans that are the most complex loan transactions, including the ability to understand and interpret complex financials.
  • Conducted thorough risk assessments, ensuring accurate pricing and mitigating potential losses for the company.

Wholesale Account Executive

Accredited Home Lenders
02.1995 - 03.1996
  • Established customer base and handled client inquiries regarding A- thru D mortgage loans
  • Duties included on site visits to active mortgage accounts to ensure future business, as well as establish new accounts
  • Consistently closed record numbers of mortgage loans that would not have otherwise gone to this company.
  • Increased wholesale account revenue by establishing strong partnerships with key clients and providing exceptional customer service.

Senior Underwriter

Diamond and Associates, Inc
12.1991 - 01.1995
  • Responsible for evaluating credit analysis for newly originated 1-4 family residential loans
  • Responsibilities include risk evaluation as it relates to borrowers, including the analysis of the borrower’s credit, income, assets, and collateral in accordance with FNMA, FHLMC & VA guidelines.
  • Demonstrated ability to effectively evaluate credit worthiness of borrowers while maintaining top performance ratings on all approved loans.

Independent Real Estate Agent

Century 21 Monarch
04.1987 - 12.1991
  • Top real estate agent in sales and listings during
  • Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
  • Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.

Education

Real Estate Agent - Real Estate

Century 21 School of Real Estate
West Covina, CA

Brokers License - Real Estate

The Realty Institute
San Bernardino, CA

High School Diploma -

Bolsa Grande High School
Garden Grove, CA

Skills

  • Government Lending
  • Desktop Underwriter
  • Loan Prospector
  • Jumbo and Super Jumbo Loans
  • Customer Accounts Management
  • Loan Restructuring
  • Underwriting Guidelines

Certification

  • DU Certified with individual CHUMS ID
  • VA certified with SAR ID - may require renewal



Timeline

Mortgage Underwriter

WIPRO
03.2023 - 12.2023

Mortgage Underwriter

Sourcepoint Mortgage
04.2020 - 03.2023

Forensic Underwriter / Post Closing Auditor

OPUS CMC
06.2019 - 03.2020

FHA DE Underwriter

Paramount Residential Mortgage Group - PRMG
03.2018 - 12.2018

Contract Mortgage Underwriter

MGIC
03.2014 - 12.2017

Senior Government Underwriter

Paramount Residential Mortgage Group - PRMG
05.2011 - 12.2013

Government Underwriter

Prospect Mortgage, LLC
04.2008 - 04.2011

Underwriting Manager / Operations Manager

American Liberty
08.2005 - 03.2008

Senior Underwriter

First Magnus Financial
01.2005 - 08.2005

Senior Government Underwriter

Wells Fargo Home Mortgage
10.2001 - 01.2005

Quality Control Auditor (QC Underwriter)

Indymac Bank
09.2000 - 10.2001

Broker/Owner/Manager

American Liberty Financial
04.1997 - 09.2000

Underwriting Supervisor

Citifed Diversified Inc
03.1996 - 03.1997

Wholesale Account Executive

Accredited Home Lenders
02.1995 - 03.1996

Senior Underwriter

Diamond and Associates, Inc
12.1991 - 01.1995

Independent Real Estate Agent

Century 21 Monarch
04.1987 - 12.1991

Real Estate Agent - Real Estate

Century 21 School of Real Estate

Brokers License - Real Estate

The Realty Institute

High School Diploma -

Bolsa Grande High School

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Susan R. DeZarn