Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Susan Chisholm

Cow Bay,NS

Summary

Caring Dog Handler with ten years of experience creating individual training programs to help clients manage pet behavior. Positive attitude and well-organized with strong knowledge of diverse dog breeds and temperaments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Stock Supervisor

Mountain Warehouse
08.2023 - Current
  • Enhanced inventory accuracy by conducting regular stock audits and updating records accordingly.
  • Streamlined warehouse operations for increased efficiency by implementing effective organizational systems.
  • Reduced stock discrepancies with meticulous record-keeping and timely communication with cross-functional teams.
  • Provided exceptional customer service, responding promptly to inquiries regarding product availability or order status.

Dog Trainer/owner

Bowser's Buddies Dog Training Services
02.2020 - Current
  • Founded and managed own dog training and behaviour consulting business.
  • Growing Revenue to 1500/year.
  • Enhanced dogs'' obedience levels by implementing customized training programs tailored to their specific needs.
  • Conduct life-skill classes for puppy and adolescent dogs
  • Manage ten private dog clients per week
  • Reduced dog behavioral issues through consistent application of positive reinforcement techniques.
  • Conducted informative workshops for pet owners, promoting responsible dog ownership and effective communication methods.
  • Collaborated with fellow trainers to develop new strategies and approaches, resulting in improved client satisfaction rates.
  • Assisted local animal shelters by providing training sessions for rescued dogs, increasing their chances of successful adoption.
  • Developed individualized plans for addressing aggression issues, improving safety within clients'' homes and communities.
  • Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
  • Consulted with veterinarians for appropriate behavior modification plans involving medical or psychological concerns among dogs under my care.
  • Implemented puppy socialization classes that promoted early development of essential social skills and appropriate interaction with other dogs and humans.
  • Conducted in-home visits to assess potential environmental factors contributing to dog behavioral issues, providing tailored recommendations for improvement.

Behaviour Counsellor

Calgary Humane Society
06.2015 - 04.2024
  • Skilled at working independently and collaboratively in a team environment.
  • Managed incoming inquires of behaviour concerns with the public.
  • Performed dog assessments, input data of all behaviour records including behaviour assessments and behaviour observations, and adoption classification notes via internal program.
  • .Communicated with partner agencies regarding behaviour concerns or medical concerns (established by the Veterinarian) to determine possible transfer.
  • Assisted intake team and animal health care team with dangerous dogs.
  • Facilitated adoptions and demonstrated training and techniques to assist adopters with continuing training practices.
  • Assisted with transfers to other shelters.
  • Collaborated to with volunteers and staff to implement safe handling for dogs and training plans.
  • Instructed Reactive Dog Classes
  • Instructed Basic Manners Classes
  • Instructed Puppy Classes

Stock Room Associate

Under Armour
09.2019 - 08.2023
  • Enhanced stock room efficiency by implementing a streamlined inventory management system.
  • Led a team of stock room associates, providing training and guidance on best practices for handling merchandise and maintaining cleanliness standards.
  • Ensured smooth flow of operations with effective communication between the stock room and sales floor teams regarding item availability or potential delays.
  • Collaborated with sales team to ensure adequate supply levels for promotions and seasonal demand fluctuations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

High School Diploma -

Lord Beaverbrook High School
Calgary, AB
06.1991

Skills

Warehouse Operations

  • Demand Forecasting
  • Stock Replenishment
  • Quality Assurance
  • Customer Service

Certification

  • Really Relaxation Protocol- Suzanne Clothier 2022
  • Who Controls the Training Session- Karolina Westlund- 2021
  • Control Pole Handling- CHS -2016


  • S.A.N.E Solutions-2016


  • Safe Animal Handling- CHS -2015
  • Karen Pryor Academy Certified Training Partner (KPA-CTP) -2015
  • Effective Leash Handling Skills- CHS - 2015


  • How Animals Learn -CHS 2014



Timeline

Stock Supervisor

Mountain Warehouse
08.2023 - Current

Dog Trainer/owner

Bowser's Buddies Dog Training Services
02.2020 - Current

Stock Room Associate

Under Armour
09.2019 - 08.2023

Behaviour Counsellor

Calgary Humane Society
06.2015 - 04.2024

High School Diploma -

Lord Beaverbrook High School
Susan Chisholm