Susan Chambers
Barrie,ON
Summary
Experienced in high-volume hospital environments and skilled in handling both administrative and patient-focused tasks. Excellent time management and problem-solving abilities, as well as advanced understanding of clerical needs and confidentiality requirements.
Overview
12
12
years of professional experience
Work History
Ward Clerk
Orillia Soldier's Memorial Hospital
09.2021 - Current
- Schedule and register patient appointments
- Fax and scan documents from physicians
- Order supplies and stock for Clinics
- Create and disassemble patient charts
- Answer incoming calls and transfer to nurse
- Keep Clinic rooms tidy and stocked with supplies
- Answer patient inquiries
Administrative Assistant
Orillia Soldier's Memorial Hospital
05.2022 - 11.2022
- Booked N95 Mask Fit tests
- Answered phone for Occupational Health inquiries
- Entered data into Parklane
- Managed calendars for Occupational Health staff
- Maintained staff charts
- Coordinated project to distribute screechers to all staff
- Ordered and retrieved vaccines from pharmacy
- Typed minutes for Joint Health and Safety meetings
- Distributed incoming mail
Medical Secretary
Parkwood Hospital
08.2019 - 10.2021
- Transcribed medical briefs and clinic notes from Dr. Teasell Pain specialist to law firms and insurance companies
- Scheduled patients for Clinic appointments
- Maintained patient charts
- Faxed prescriptions and medical documents
- Distributed mail
Medical Secretary
London Health Sciences Centre
11.2020 - 05.2021
- Booked appointments for Paediatric Nephrology and Paediatric Gastroenterology patients
- OHIP billing
- Maintained charts for four Nephrologists and 3 Gastroenterologists patients
- Booked OTN appointments for several patients due to Covid-19
- Filing of documents
- Faxed and scanned documents
- Distributed mail
Registration Clerk
St. Joseph's Health Centre
04.2016 - 10.2018
- Worked in the Hand and Upper Limb Clinic and the WSIB Specialty Clinic
- Registered patients for specialist appointments with surgeons
- Registerd patients in Diagnostic Imaging tests
- Worked as a booking clerk in Breast MRI booking mammograms and MRI appointments
- Prepped patient charts
- Faxed imaging tests, referrals and documents
- Assisted patients with change rooms for imaging tests
Team Assistant
London Health Sciences Centre
04.2015 - 09.2015
- Team Assistant in Occupational Health and Safety Services
- Responsible for project of scanning past and present staff files for transfer to new location
- Archived past employee files to storage facility
- Assisted with medical transcription from Occupational Health physicians
- Assisted in Clinic with filing, faxing and scanning documents
- Entered stats into Excel
- Worked with staff WSIB documents
Medical Transciptionist
St. Thomas Elgin General Hospital
05.2008 - 05.2013
- Transcribed all hospital reports from physicians
- Transcribed Cardiology tests and Diagnostic imaging
Education
High School Diploma -
G.A. Wheable Secondary School
London, ONHealth Information Management Diploma - 2 Year - Health Information Management
Canadian Health Association
07.2012
Honours Medical Office Administration Diploma - Medical Office Administration
Westervelt College
London, ON07.2007
Skills
- Patient confidentiality
- Communication skills
- Computer skills
- Attention to detail and ability to prioritize
- Strong listening skills
- Strong interpersonal skills
- Organizational skills
- Ability to multi-task
Timeline
Administrative Assistant
Orillia Soldier's Memorial Hospital
05.2022 - 11.2022
Ward Clerk
Orillia Soldier's Memorial Hospital
09.2021 - Current
Medical Secretary
London Health Sciences Centre
11.2020 - 05.2021
Medical Secretary
Parkwood Hospital
08.2019 - 10.2021
Registration Clerk
St. Joseph's Health Centre
04.2016 - 10.2018
Team Assistant
London Health Sciences Centre
04.2015 - 09.2015
Medical Transciptionist
St. Thomas Elgin General Hospital
05.2008 - 05.2013
High School Diploma -
G.A. Wheable Secondary School
Health Information Management Diploma - 2 Year - Health Information Management
Canadian Health Association
Honours Medical Office Administration Diploma - Medical Office Administration
Westervelt College
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