Susan Chambers
Barrie,ON
Summary
Experienced in high-volume hospital environments and skilled in handling both administrative and patient-focused tasks. Excellent time management and problem-solving abilities, as well as advanced understanding of clerical needs and confidentiality requirements.
Overview
12
12
years of professional experience
Work History
Ward Clerk
Orillia Soldier's Memorial Hospital
Barrie, ON
09.2021 - Current
- Schedule and register patient appointments
- Fax and scan documents from physicians
- Order supplies and stock for Clinics
- Create and disassemble patient charts
- Answer incoming calls and transfer to nurse
- Keep Clinic rooms tidy and stocked with supplies
- Answer patient inquiries
Administrative Assistant
Orillia Soldier's Memorial Hospital
Barrie, ON
05.2022 - 11.2022
- Booked N95 Mask Fit tests
- Answered phone for Occupational Health inquiries
- Entered data into Parklane
- Managed calendars for Occupational Health staff
- Maintained staff charts
- Coordinated project to distribute screechers to all staff
- Ordered and retrieved vaccines from pharmacy
- Typed minutes for Joint Health and Safety meetings
- Distributed incoming mail
Medical Secretary
Parkwood Hospital
London, ON
08.2019 - 10.2021
- Transcribed medical briefs and clinic notes from Dr. Teasell Pain specialist to law firms and insurance companies
- Scheduled patients for Clinic appointments
- Maintained patient charts
- Faxed prescriptions and medical documents
- Distributed mail
Medical Secretary
London Health Sciences Centre
London, ON
11.2020 - 05.2021
- Booked appointments for Paediatric Nephrology and Paediatric Gastroenterology patients
- OHIP billing
- Maintained charts for four Nephrologists and 3 Gastroenterologists patients
- Booked OTN appointments for several patients due to Covid-19
- Filing of documents
- Faxed and scanned documents
- Distributed mail
Registration Clerk
St. Joseph's Health Centre
London, ON
04.2016 - 10.2018
- Worked in the Hand and Upper Limb Clinic and the WSIB Specialty Clinic
- Registered patients for specialist appointments with surgeons
- Registerd patients in Diagnostic Imaging tests
- Worked as a booking clerk in Breast MRI booking mammograms and MRI appointments
- Prepped patient charts
- Faxed imaging tests, referrals and documents
- Assisted patients with change rooms for imaging tests
Team Assistant
London Health Sciences Centre
London, ON
04.2015 - 09.2015
- Team Assistant in Occupational Health and Safety Services
- Responsible for project of scanning past and present staff files for transfer to new location
- Archived past employee files to storage facility
- Assisted with medical transcription from Occupational Health physicians
- Assisted in Clinic with filing, faxing and scanning documents
- Entered stats into Excel
- Worked with staff WSIB documents
Medical Transciptionist
St. Thomas Elgin General Hospital
St. Thomas, ON
05.2008 - 05.2013
- Transcribed all hospital reports from physicians
- Transcribed Cardiology tests and Diagnostic imaging
Education
High School Diploma -
G.A. Wheable Secondary School
London, ONHealth Information Management Diploma - 2 Year - Health Information Management
Canadian Health Association
07.2012
Honours Medical Office Administration Diploma - Medical Office Administration
Westervelt College
London, ON07.2007
Skills
- Patient confidentiality
- Communication skills
- Computer skills
- Attention to detail and ability to prioritize
- Strong listening skills
- Strong interpersonal skills
- Organizational skills
- Ability to multi-task
Timeline
Administrative Assistant
Orillia Soldier's Memorial Hospital
05.2022 - 11.2022
Ward Clerk
Orillia Soldier's Memorial Hospital
09.2021 - Current
Medical Secretary
London Health Sciences Centre
11.2020 - 05.2021
Medical Secretary
Parkwood Hospital
08.2019 - 10.2021
Registration Clerk
St. Joseph's Health Centre
04.2016 - 10.2018
Team Assistant
London Health Sciences Centre
04.2015 - 09.2015
Medical Transciptionist
St. Thomas Elgin General Hospital
05.2008 - 05.2013
High School Diploma -
G.A. Wheable Secondary School
Health Information Management Diploma - 2 Year - Health Information Management
Canadian Health Association
Honours Medical Office Administration Diploma - Medical Office Administration
Westervelt College