Susan Bird
Timmins,ON
Summary
Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds. Invested Social Worker dedicated to forming trusting relationships and advocating for best interests of clients. Expertise in Counselling and . Trauma Therapy and compassionate professional offering11-year background serving community by providing guidance for clients in need.
Overview
19
19
years of professional experience
Work History
Social Worker
Weenusk First Nation
09.2011 - 07.2022
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Performed short-term therapy, provided education and responded to crisis situations.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
Referral Appointment Clerk
Weenusk First Nation
01.2004 - 05.2007
- Handled complaints and questions, and re-directed calls to other team members.
- Acted as first point of contact and set appointments for prospective clients.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
Education
GED -
The Justice Institute of B.C;Canada
Timmins, ON01.2017
Skills
- Addictions Expertise
- Sexual Assault Victim Counseling
- Teen Substance Abuse Training
- Domestic Violence Training
- Referrals and Networking
- Women's Issues
- Group Therapy
- Mental Health Training
- Court Hearings
- DCFS Child Welfare License
- Life Skills Counseling
- Crisis Intervention Techniques
- Individual and Group Counseling
- Emergency Response Training
- Substance Abuse Treatment
- Grief Processes
- Case Notes
Timeline
Social Worker
Weenusk First Nation
09.2011 - 07.2022
Referral Appointment Clerk
Weenusk First Nation
01.2004 - 05.2007
GED -
The Justice Institute of B.C;Canada
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