Susan Beamish
Cranbrook,B.C.
Summary
Retail associate skilled in customer service, sales support, and maintaining a stylish, organized store environment.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Food Service Worker
F.W. Green Home
12.2023 - Current
- Prepared and served nutritious meals to residents, ensuring dietary guidelines were met.
- Maintained cleanliness and organization of kitchen and dining areas, adhering to health and safety standards.
- Assisted in inventory management, tracking supplies for timely replenishment and reducing waste.
- Collaborated with dietary staff to plan menus that catered to resident preferences and nutritional needs.
- Established positive relationships with residents, fostering a welcoming dining environment through excellent customer service.
Patient Ambassador
East Kootenay Regional Hospital
06.2023 - Current
- Enhanced patient satisfaction by promptly addressing concerns and providing empathetic support during their healthcare journey.
- Facilitated communication between patients and various departments and staff.
- Greeted and assisted patients with check-in procedures.
- Provided excellent customer service to patients and medical staff.
After-School Care Worker
Boys and Girls Club
08.2023 - 11.2023
- Supervised daily activities, ensuring safety and engagement for children in care.
- Organized recreational activities, promoting teamwork and social skills in a fun environment.
- Maintained a clean and safe environment, adhering to health and safety regulations.
- Contributed to a positive atmosphere within the after-school care setting by consistently modeling respect, empathy, and kindness towards others.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
Sales Associate/Retail Department Manager
Walmart
10.2000 - 10.2019
- Assisted customers with inquiries and product selection to enhance shopping experience.
- Managed inventory levels, ensuring stock availability and optimal organization on sales floor.
- Trained new associates on store policies, procedures, and customer service protocols.
- Implemented visual merchandising strategies to improve product visibility and drive sales.
- Resolved customer complaints promptly, enhancing satisfaction, with empathy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Skills
- Customer service
- Positive attitude
- Strong work ethic
- Multitasking
- Problem-solving
- Quick learner
Certification
- Occupational Level One First Aid Training
- Link Employment Skills Training
- Responsible Adult Certification
- WHMIS
Education
Grade 12 Diploma Mount Baker Secondary
Timeline
Food Service Worker
F.W. Green Home
12.2023 - Current
After-School Care Worker
Boys and Girls Club
08.2023 - 11.2023
Patient Ambassador
East Kootenay Regional Hospital
06.2023 - Current
Sales Associate/Retail Department Manager
Walmart
10.2000 - 10.2019