Summary
Overview
Work History
Skills
Certification
Education
Timeline
Generic

Susan Beamish

Cranbrook,B.C.

Summary

Retail associate skilled in customer service, sales support, and maintaining a stylish, organized store environment.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Food Service Worker

F.W. Green Home
12.2023 - Current
  • Prepared and served nutritious meals to residents, ensuring dietary guidelines were met.
  • Maintained cleanliness and organization of kitchen and dining areas, adhering to health and safety standards.
  • Assisted in inventory management, tracking supplies for timely replenishment and reducing waste.
  • Collaborated with dietary staff to plan menus that catered to resident preferences and nutritional needs.
  • Established positive relationships with residents, fostering a welcoming dining environment through excellent customer service.

Patient Ambassador

East Kootenay Regional Hospital
06.2023 - Current
  • Enhanced patient satisfaction by promptly addressing concerns and providing empathetic support during their healthcare journey.
  • Facilitated communication between patients and various departments and staff.
  • Greeted and assisted patients with check-in procedures.
  • Provided excellent customer service to patients and medical staff.

After-School Care Worker

Boys and Girls Club
08.2023 - 11.2023
  • Supervised daily activities, ensuring safety and engagement for children in care.
  • Organized recreational activities, promoting teamwork and social skills in a fun environment.
  • Maintained a clean and safe environment, adhering to health and safety regulations.
  • Contributed to a positive atmosphere within the after-school care setting by consistently modeling respect, empathy, and kindness towards others.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.

Sales Associate/Retail Department Manager

Walmart
10.2000 - 10.2019
  • Assisted customers with inquiries and product selection to enhance shopping experience.
  • Managed inventory levels, ensuring stock availability and optimal organization on sales floor.
  • Trained new associates on store policies, procedures, and customer service protocols.
  • Implemented visual merchandising strategies to improve product visibility and drive sales.
  • Resolved customer complaints promptly, enhancing satisfaction, with empathy.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Skills

  • Customer service
  • Positive attitude
  • Strong work ethic
  • Multitasking
  • Problem-solving
  • Quick learner

Certification

  • Occupational Level One First Aid Training
  • Link Employment Skills Training
  • Responsible Adult Certification
  • WHMIS

Education

Grade 12 Diploma Mount Baker Secondary  

Timeline

Food Service Worker

F.W. Green Home
12.2023 - Current

After-School Care Worker

Boys and Girls Club
08.2023 - 11.2023

Patient Ambassador

East Kootenay Regional Hospital
06.2023 - Current

Sales Associate/Retail Department Manager

Walmart
10.2000 - 10.2019

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Susan Beamish