Experienced Automation Analyst with 4 years of expertise in process automation, driving process improvements and resolving complex technical issues. AWS certified, with a strong focus on advancing data management and reporting skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Automation Analyst
Amazon | Competitor Monitoring Team (CMT)
Chennai, India
10.2021 - 08.2023
Analyzed current business processes to identify opportunities for automation.
Designed and developed automated solutions using scripting languages such as MySQL, Python, JavaScript, and Bash.
Collaborated with stakeholders to define requirements for automating business processes.
Identified areas of improvement in existing automation systems and proposed solutions.
Tested automated systems to ensure accuracy of results and functionality before deployment.
Served as a Subject Matter Expert (SME) on key business quality processes.
Managed and resolved tickets as the on-call Sev 2 SIMs specialist, conducting root cause analysis to address and mitigate recurring incidents effectively.
Developed XPath and regular expression scripts to extract data points based on competitor activity.
Consistently achieved or surpassed established productivity and accuracy targets.
Catalogue Associate
Amazon | Competitor Monitoring Team (CMT)
Chennai, India
10.2019 - 10.2021
Consistently met productivity and accuracy targets for assigned mapping processes, including forward and reverse mapping.
Conducted Root Cause Analysis for major and repetitive incidents to prevent future occurrences.
Engaged in tactical, issue-based communications with internal stakeholders to address and resolve concerns.
Created ad-hoc operational reports and status updates as needed to support business operations.
Education
Post Graduate Diploma - Reporting Systems and Database Development
Conestoga College
08.2024
Bachelor of Engineering - Mechanical Engineering
Saveetha School of Technology
09.2019
Skills
Process Automation
AWS Cloud Services
Linux Administration
Data Management
Scripting & Automation (eg, Bash, Python)
Configuration Management
XPath & Regular Expressions
SQL & NoSQL Databases
Technical Issue Resolution
Data Reporting & Visualization
Web Application Development
Project Management
Accomplishments
Responsible for competitive pricing strategies that significantly contribute to Amazon's revenue.
Contributed to a highly customer-centric organization and advanced within a leading global e-commerce environment, delivering exceptional product selection and competitive pricing.
Developed and implemented process improvement techniques that advanced automation and reduced reliance on manual price mapping.
Designated analyst responsible for managing severity-2 issues.
Star Innovator Appriciation award of the month May 2022