Surya Sapkota
Brampton,Canada
Summary
Reliable and hardworking professional with extensive experience in operations, logistics, and customer service, seeking a full-time or part-time position in a dynamic environment. Dedicated to maintaining efficiency, safety, and exceptional service in diverse roles.
Overview
13
13
years of professional experience
Work History
Hospital Porter
Rockyview General Hospital
Calgary, Canada
01.2020 - 12.2024
- Transported patients to diagnostic areas, operating rooms, and wards with care and attention to their safety and comfort
- Delivered essential medical supplies and equipment promptly across hospital departments to maintain operational efficiency
- Supported infection control protocols by sanitizing transport equipment and assisting in maintaining a sterile environment
- Communicated effectively with healthcare staff to coordinate timely patient movements and improve workflow efficiency
Custodial Staff
Brightway Cleaning Services
Calgary, Canada
03.2019 - 12.2021
- Performed thorough cleaning and sanitation of facilities, including high-touch areas, to meet health and safety standards
- Conducted minor repairs and reported maintenance issues to supervisors for timely resolution
- Supported a hygienic and welcoming environment for staff and visitors
Logistics Assistant
Prime Logistics Inc.
Calgary, Canada
06.2016 - 02.2019
- Organized and transported goods within a busy warehouse environment, ensuring timely deliveries
- Maintained accurate records of shipments and inventory, contributing to operational efficiency
- Collaborated with team members to meet tight deadlines and optimize workflows
Restaurant Manager and Server
Golden Fork Restaurant
Calgary, Canada
06.2012 - 05.2016
- Supervised daily restaurant operations, including managing staff, inventory control, and customer service to ensure a seamless dining experience
- Trained and mentored a team of 15 staff members, fostering a positive and efficient workplace culture
- Delivered exceptional customer service by addressing guest needs, special requests, and dietary requirements in a fast-paced environment
- Maintained cleanliness and compliance with health and safety standards in food preparation and service
- Handled cash transactions, monitored inventory, and resolved customer complaints promptly and professionally
Education
MBA -
Tribhuvan University
Kathmandu, Nepal01.2010
Skills
- Patient Support and Transfer
- Infection Control Practices
- Interdisciplinary Team Engagement
- Time Management and Task Prioritization
- Equipment Handling and Maintenance
- Customer Service and Conflict Resolution
- Inventory Management and Organization
- Staff coordination
Timeline
Hospital Porter
Rockyview General Hospital
01.2020 - 12.2024
Custodial Staff
Brightway Cleaning Services
03.2019 - 12.2021
Logistics Assistant
Prime Logistics Inc.
06.2016 - 02.2019
Restaurant Manager and Server
Golden Fork Restaurant
06.2012 - 05.2016
MBA -
Tribhuvan University
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