Summary
Overview
Work History
Education
Skills
Timeline
Generic

Surv Juneja

Northyork

Summary

  • Highly efficient and well established in fast-paced and challenging environments.
  • Organized and dependable candidate
  • Highly adaptable team leader
  • Detail-oriented team player
  • Interpersonal skills, excellent time management and problem-solving skills
  • Logical and results-driven
  • Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude.


Overview

1
1
year of professional experience

Work History

Customer Service Associate

METRO
04.2023 - 12.2023
  • Greeting guests and helping them find products, learning what they are looking for in a service, or resolve a complaint.
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Streamlined communication with clients for improved service experiences and increased loyalty.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.

Invigilator IDP Education

Invigilator IDP Education Pvt. Ltd
04.2023 - 12.2023
  • Improved exam security by implementing strict invigilation procedures and monitoring student behavior.
  • Maintained a professional and quiet environment for optimal test-taking conditions, leading to increased concentration and better performance.
  • Assisted students with special needs by providing accommodations, ensuring equal opportunity for success.
  • Streamlined the administration of exams by efficiently organizing testing materials and maintaining detailed records.

Education

Computer Programming Analysis -

Seneca College Polytechnic
North York, ON
04.2026

Computer Science

Apeejay
India
04.2023

Skills

  • A great attitude and willingness to learn
  • Willingness to help solve problems
  • Verbal Communication
  • Supervision and leadership
  • Written Communication
  • fast and efficient at computer typing(50wpm)
  • Analytical and Critical Thinking
  • Active Listening
  • Calm Under Pressure

Timeline

Customer Service Associate

METRO
04.2023 - 12.2023

Invigilator IDP Education

Invigilator IDP Education Pvt. Ltd
04.2023 - 12.2023

Computer Programming Analysis -

Seneca College Polytechnic

Computer Science

Apeejay

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Surv Juneja