Suruchi Suruchi
Crew Member And Cashier
Fort Mcmurray,Alberta
Summary
Proven in enhancing customer satisfaction and exceeding sales targets, leveraged problem-solving and inventory management skills at Dollarama to significantly contribute to team success. Experience at Dawat and Little Caesars honed ability to lead staff and ensure top-notch guest services, achieving consistent results in high-pressure environments.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
Food and Beverage Attendant and Cashier
Dawat
Fort McMurray, Alberta
10.2023 - 04.2024
- Maintained clean and organized dining areas for enjoyable guest experience.
- Processed payments and provided receipts to establish proof of transaction.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Delivered exceptional service even under high-pressure situations, maintaining highest standards of professionalism.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Greeted customers and provided menus upon arrival to dining room.
- Lifted up to 60 pounds at once.
- Maintained clean and organized dining areas for enjoyable guest experience
Crew Member
Little Caesars
Fort McMurray, Alberta
09.2023 - 12.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at register.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Sales Associate
Dollarama
Fort McMurray, Alberta
09.2023 - 12.2023
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed over 50 customers call per day.
Education
High School Diploma -
Keyano
Fort McMurray, AB 08.2023 - 05.2025
Skills
Staff Leadership
Guest Services
Ingredient Preparation
Portion Control
Food Preparation
Inventory Management
Kitchen Support
Order Management
Phone orders
Problem-Solving
Teamwork and Collaboration
Time management abilities
Clear Communication
Multitasking Abilities
Customer Service
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Food and Beverage Attendant and Cashier
Dawat
10.2023 - 04.2024
Crew Member
Little Caesars
09.2023 - 12.2023
Sales Associate
Dollarama
09.2023 - 12.2023
High School Diploma -
Keyano
08.2023 - 05.2025