Suruchi
11 Falcon Dr, Moncton,NB
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
McDonald's- Server
Karmanjit Singh
India, Punjab
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Cashire Helper
Krishna Store
Yamuna Nagar, India
01.2023 - 01.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained cleanliness of the cashier area, promoting a positive store environment for both employees and customers.
- Provided friendly service even during stressful situations or periods of high volume without compromising accuracy or efficiency.
Customer Service Representative
Burger King
India, Karnal
06.2022 - 07.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Bachelor In Commerce -
D.A.V College of Girls
India07.2016
Masters - Masters of Management
Crandall University
Moncton, NBSkills
Strong work Ethic
Customer service
Ordering Procedures
Cash handling
Supply restocking
Flexible Schedule
Languages
English
Full Professional
Timeline
Cashire Helper
Krishna Store
01.2023 - 01.2024
Customer Service Representative
Burger King
06.2022 - 07.2023
McDonald's- Server
Karmanjit Singh
Bachelor In Commerce -
D.A.V College of Girls
Masters - Masters of Management
Crandall University