Surleen Kaur
Stoney Creek,ON
Summary
Detail-oriented Lab Patient Technician skilled in phlebotomy, ECG monitoring, and specimen handling. Committed to delivering exceptional customer service while ensuring compliance with safety regulations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lab Patient Techniacian
LifeLabs
Stoney Creek, Ontario
04.2024 - Current
- Greet patients, verify information, and explain specimen collection procedures.
- Perform phlebotomy, ECG tracings, and connect/disconnect Holter monitors.
- Conduct special collections including drug screens, paternity tests, and clinical trial specimens.
- Enter patient demographics and test requisition data accurately into laboratory systems.
- Prepare, label, and process specimens for transport and laboratory testing.
- Respond to patient and client inquiries while maintaining professional relationships.
Medical Laboratory Assistant
LifeLabs
Stoney Creek, Ontario
10.2023 - 04.2024
- Receive, unpack, and organize specimens from clinics, hospitals, physicians, and mobile technicians.
- Verify requisitions and specimen details, resolve discrepancies, and complete required data entry.
- Prepare and separate specimens for laboratory testing and analysis.
- Coordinate with logistics and respond to client inquiries to ensure efficient specimen handling.
- Adhere strictly to laboratory safety, security, and regulatory requirements.
Education
Medical Laboratory Technician
CDI College
Mississauga, ON01-2023
Skills
- Phlebotomy and ECG monitoring
- Specimen labeling and data entry
- Regulatory compliance
- Laboratory safety
- Attention to detail
- Customer service excellence
- Efficiency optimization
- Effective communication
Certification
MLPAO certified
Affiliations
Previous customer service experience over many years supports this role through strong communication skills, effective issue resolution, and the ability to manage high volumes of patient and client interactions.
Timeline
Lab Patient Techniacian
LifeLabs
04.2024 - Current
Medical Laboratory Assistant
LifeLabs
10.2023 - 04.2024
Medical Laboratory Technician
CDI College