Suriya Renganathan

• Working on Application packaging and Deployment. Handled roles as packager, QA and Deployment Tester and worked on tools like Admin studio InstallShield, SCCM, and Intune. Involved in UAT issue troubleshooting. Basic knowledge in APP-V and MSIX.
• Coordinated application discovery, installation and configuration.
• Taken the role of Quality Assurer and delivered packages with quality standards. Maintained reports and ensured quality packaging on WIN 10 and WIN 11 platforms.
• Handling customer calls, Requirement gathering and Assigning tasks. Mentoring and assisting ELTs in Application packaging and Deployment.
• Assign new tasks to my team members in application packaging and deployment.

• Packaging applications in all types and testing in Windows OS using tools like Admi Studio and Orca. Taken the role of Quality Assurer and delivered packages with quality standards.
• I am skilled in incident management using ServiceNow and prioritizing tasks to meet deadlines and SLAs.
• Extensively utilized VBScripts and PowerShell for custom actions and scripting.
• Handled deployment testing, UAT coordination and troubleshooting.
• Proficient Troubleshooter, adept at resolving technical issues and providing robust support.
• Performed package validation and conflict management for clean package releases.

• Performed package validation and conflict management for clean package releases.
• Perform monitoring and troubleshooting failure updates.
• Experience in windows patching by using SCCM and WSUS service.
• Managing customers to collect requirements and efficiently.
• Experience in Contacting the Clients regarding issues facing during packaging process and suggesting them with solution or with workaround.
• Experience in After completing the package, perform QA.

Collaboration and Communication:
➢ Collaborate with cross-functional teams, including application owners, system administrators, and project managers, to ensure successful application deployments.
➢ Communicate effectively with stakeholders to gather requirements, provide updates, and address concerns related to application discovery and packaging.