Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst

Surinder Multani

Cambridge,ON

Summary

Detail oriented and confident data analyst with 9+ years’ experience collecting, organizing, and interpreting master data and transactional data expertly generated from SAP and summarized in formulated spreadsheets. Managed multiple data migration projects simultaneously, focusing on speed and accuracy. Organized and on time in providing staff, departmental members, and executive management with reports on data findings and impact on organizational growth and success. Proven ability to lead Teams and mentor Junior staff. Dynamic and proactive self-starter with proven record of generating and building relationships. Collaborative team player with first-rate oral and written communication and decision-making abilities.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Business Analyst

BRP
03.2022 - Current
  • Analyze Project Scope documents & Identify key deliverables, timelines, constraints & assess the risks.
  • Contribute in estimating the Project Budget, develop the project schedule and assign tasks & responsibilities to Team members.
  • Conduct kick off meetings & define communication plans. Create Business Requirement Documents & Testing Templates
  • Organize and lead weekly meetings with Business Stakeholders to manage stakeholders' expectations and to ensure the work is performed in accordance with the required project deliverables.
  • Resolve data integration issues and support Data Architect & Data Engineer by coordinating with multiple teams to overcome Project Obstacles & meet deadlines.
  • Analyze project performance data to identify areas of improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Coordinate with cross-functional teams to resolve project issues and mitigate risks.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Established effective communication among team members for enhanced collaboration and successful project completion.

Senior Systems Analyst

OpenText
10.2019 - 03.2022
  • Ensured expertise in master data structure, design, governance and use across the global organization is up to par or exceeds industry standards.
  • Responsible for leading data migration of legacy master data from merged and acquired companies (M&A) into the organization’s ERP/HANA (SAP) and supporting systems, ensuring business requirements are met and business processes are aligned with master data policies.
  • Migrated SAP vendor master data from acquisitions and led smaller project data conversions from inception to completion.
  • Governed SAP ERP/HANA master data ecosystem, including the fields, tables, and types of transactions which use the master data and applying this knowledge for problem solving, data error identification and process improvements.
  • Analyzed vendor and material master data migrations from legacy systems to SAP and ensuring smooth data transition.
  • Built and maintained cross-functional relationships, including aligning opinions and approaches across disparate teams.
  • Demonstrated keen interpersonal skills to interact and train personnel and multi-national parties through language and cultural barriers to accomplish mission goals and outcomes.
  • Provided expert level knowledge in creating Project Plans, Mapping documents, Data Load Plan, SAP MDM, and Business Rules plan.
  • Led Source to Pay(S2P) ERP to S/4 HANA transformation Project from Vendor Master Side & Assisted with designing business processes to be aligned to the master data.
  • Assisted in Talent Central (Success Factor) Project for OT Employees Portal Creation in S/4 HANA.
  • Resolved long term pre-existing issues by identifying root causes and making Teams aware of System implications and Interfacing of Data flows.
  • Acknowledged and recognized by Senior Management and Business Partners.
  • Worked on improvement of training scripts created to simulate workflow of various SAP processes related to SAP MDM.
  • Coordinated daily, weekly, and monthly meetings with Business Stake Holders and project leads to keep track of development tasks.
  • Involved in creation & generation of reports in SAP BI.
  • Used Excel for advanced data manipulations and analysis & Ensuring data accuracy, integrity, and completeness.

Master Data Specialist II

Lafargeholcim
01.2017 - 01.2019
  • Bridged gaps and enhanced processes in sales distribution (SD) / customer master team with prior expertise and experience in vendors and materials.
  • Played key role in year-end activities. Adhered to service level agreements while creating and maintaining all customer, freight rates, pricing, contract, and rebate master data records.
  • Established & created the training materials and visuals for pricing and VFX3 (report based on billing documents with logistic and master data errors).
  • Resolved long term pre-existing issues by planning end to end process, organizing meetings and calls involving 7 teams including business partners, coordinating process tested.
  • Identified and solved complex problems related to VFX3 and other operations by minimizing errors and delays and increasing revenue.
  • Acknowledged and recognized by manager, director, internal departments, and business partners for being a key contact in MDM team and received emails of appreciation for excellent work ethics and delivering support on time.
  • Extracted and transformed data from excel, generated reports for Logistic and met established KPIs.

Master Data Analyst

Lafargeholcim
01.2014 - 01.2017
  • Successful data analyst for MDM-master data management, assisted in major projects including migration of data from JDE to SAP for merger.
  • Led various internal projects, loaded, and modified millions of data records in SAP. Created, set up, and cloned new plants and materials with MRP settings and Inventory loads.
  • Coordinated resolution of major issues with cross-functional members, including O2C, B2R, manufacturing, warehouse, and procurement teams, resolving P2P issues for multiple internal stakeholders.
  • Provided technical and analytical support to procurement and production teams by resolving their MRP, Inventory, Info record and Freight related issues, demonstrating profound knowledge and understanding of Supply Chain processes.
  • Conducted training workshops on SAP processes for internal team members and business partners and created job aids with clear instructions, resulting in smooth operations for internal team members and business partners that further strengthened team performance.
  • Led multiple initiatives to purge master data information, creating and enhancing master data policies and procedures by providing reliable quality.
  • Worked closely with IT to maintain and improve specification database and reporting system and documented all data elements for UAT test scripts and QA approval.
  • Manipulated relational databases, creating complex queries with multiple tables joins and generating reports altering layout and data representation according to client requirements.
  • Led process improvement and streamlined the processes for downloading, analyzing, eliminating, and uploading mass data in SAP.
  • Supervised team of 10 team members in MDM reporting indirectly.

Tax Analyst

Holcim
01.2013 - 01.2014
  • Prepared and reviewed sales; Used tax returns and estimated tax payments on monthly, quarterly, and annual basis.
  • Resolved tax related issues arising from preparation of tax returns and communicated with state and federal taxing authorities. Handled end tasks of preparing and filing1099Misc, 1042S, and 5472 annual reporting. Solved issues arising from 1099 reporting.
  • Liaised with IRS for prior year’s 1099 filing and saved $20K penalty.
  • Closed 15+ inactive tax accounts, which saved annual registration / renewing fee paid to IRS.
  • Streamlined the process of 1099 by acting as key contact / expert for internal / external queries for 1099 / 1042, reporting, preparing, and cleansing tax accounts and 1099 related data and minimizing notices from IRS.
  • Documented all internal process and methodologies that led to transition of workflow.
  • Coordinated with vendor master team to standardize the vendor creation processes, making W9 mandatory document required from supplier resulting in minimal queries from suppliers and internal business partners, saving cost of resources, and sending Mails-B Notices to suppliers as part of process of IRS notices action items.

Master Data Representative

Holcim
01.2012 - 01.2013
  • Worked in SAP Master Data and created vendors in SAP and JDE. Remained calm when dealing with stressful situations and maintained positive attitude when dealing with complex problems. Maintained business ready data in SAP and complied with service level agreements as defined in teamwork flow. Established and maintained relationships with key business area users.
  • Handled direct deposit project, contacted vendors to get banking information, and entered 1000s of records in SAP with 4 eyes validation process, saving cost of mailing checks to 4K suppliers.
  • Contacted vendors via emails and phone to collect tax form W9 issued by IRS, preparing, and sending mass communication to suppliers using mail merge in MS Word and Right Fax Program.
  • Acknowledged and recognized by supervisor and manager for dedication, hard work, and fast learning abilities.

Education

B2 Diploma - French

Alliance Francaise
Chandigarh India
01.2010

M.A. - English

Guru Nanak Dev University
Amritsar India
04.1998

Skills

  • Project Management
  • Business Process Research & Improvements
  • Data Analysis
  • Problem Solving
  • CPI Lean Management
  • Planning & Coordination
  • Cost Controlling
  • Operational Quality Management
  • Creativity
  • Leadership
  • Organization
  • Teamwork
  • Stakeholder Management
  • Collaboration
  • Emotional Intelligence
  • Master Data Management

Certification

  • Continuous Process Improvement (CPI)
  • Six Sigma Project Management Basics
  • Six Sigma Strategic Planning & Deployment
  • Six Sigma Team Facilitation & Leadership
  • Management, Multi Generational Employees
  • Operations Management Functions & Strategies
  • Leadership Tips, Tactics and Advice

Timeline

Business Analyst

BRP
03.2022 - Current

Senior Systems Analyst

OpenText
10.2019 - 03.2022

Master Data Specialist II

Lafargeholcim
01.2017 - 01.2019

Master Data Analyst

Lafargeholcim
01.2014 - 01.2017

Tax Analyst

Holcim
01.2013 - 01.2014

Master Data Representative

Holcim
01.2012 - 01.2013

B2 Diploma - French

Alliance Francaise

M.A. - English

Guru Nanak Dev University

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Surinder Multani