Surinder Kaur Mansro
Victoria,Canada
Summary
Dynamic security professional with extensive experience at Paladin Security, excelling in customer service and cash handling. Proven ability to maintain safety protocols while fostering customer loyalty. Skilled in problem-solving and teamwork, I consistently deliver exceptional results in high-pressure environments. Adaptable and committed to enhancing operational efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Full-Time
Paladin Security
01.2023 - Current
- Served as Airport Security at Victoria Airport
- Conducted mobile patrols for BC Housing
- Worked as a static guard at Capital City Centre and Le Soleil
- Provided security for events at Save-On-Foods Memorial Centre
Part-Time
Mayfair Lotto Centre
01.2011 - Current
- Operate cash register and process transactions accurately
- Foster customer satisfaction and encourage repeat business
- Maintain an organized and efficient checkout process
On-Call
Tillicum Lotto Centre
01.2009 - Current
- Process cash, debit, and credit transactions with 100% accuracy
- Provide exceptional customer service, promoting customer loyalty
- Maintain a friendly and professional demeanor to enhance sales
Customer Service Cashier
Chevron Gas Station
Gordon Head, BC
01.2009 - 01.2012
- Handled customer transactions efficiently and accurately.
- Provided excellent customer service, contributing to store sales.
Education
Bachelor of Arts -
IndiaSkills
- Customer service
- Cash handling and accuracy
- Security and Safety Protocols
- Problem Solving
- Teamwork and collaboration
- Adaptability
- Valid BC Class 5 License
- Access control
- Emergency response
- Customer service
- Active listening
- Training & Development
- Time management
- Problem solving
Certification
- Valid First Aid - OFA Level 1
- MOAB Training (Management of Aggressive Behaviour)
- WHMIS Certification
References
- Manfrei Aquino, Supervisor at Paladin Security, +1 (250) 634-1806, manfreud@yahoo.com
- Bavi Sihota, Owner of BCLC Lotto, +1 (778) 677-3083, Jeevan.sihota@gmail.com
Timeline
Full-Time
Paladin Security
01.2023 - Current
Part-Time
Mayfair Lotto Centre
01.2011 - Current
On-Call
Tillicum Lotto Centre
01.2009 - Current
Customer Service Cashier
Chevron Gas Station
01.2009 - 01.2012
Bachelor of Arts -
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