Surinder Kaur
Surrey,BC
Summary
Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Office Assistant
Remarkable immigration
Surrey, British Columbia
06.2024 - Current
- Answered phone calls and directed them to appropriate personnel.
- Developed organizational filing systems for confidential customer records and reports.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Organized and scheduled meetings and appointments for management.
- Greeted visitors in a professional manner and provided assistance when necessary.
SHIFT MANAGER
TIM HORTON
Delta, BC
12.2019 - 06.2024
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Supervised ongoing daily production phases.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Managed staff hiring, training and supervision.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Tracked receipts, employee hours, and inventory movements.
- Supervised employees and oversaw quality compliance with company standards for food and services.
HUMAN RESOURCES MANAGER
Tata Sky
Punjab, India
11.2018 - 03.2019
- Helped team leaders mediate employee disputes by equipping management with successful tools and handling escalated conflicts
- Assisted employees with navigating benefits systems, leveraging available tools and answering questions about policies and procedures.
ACCOUNTANT
Sekhon Ltd
Punjab, India
04.2015 - 02.2018
- Identified and resolved accounting discrepancies and investigated apparent irregularities
- Executed tasks related to accounts payable, accounts receivable, financial statement preparation and cash flow analysis
- Entered data into accounting software accurately to prepare journal entry information
- Audited financial documents to substantiate transactions
- Prepared for financial audits, internal reviews and tax returns
- Offered additional support with general accounting tasks to complete the monthly close process.
- Partnered with colleagues to prepare a cash flow forecast.
- Filed monthly sales tax returns for operating companies
- Tracked company expenditures against budget allocations and reported on status.
Education
Bookkeeping - Accounting And Finance
WCC
Surrey, BCBBA - HRM
Acsenda school management
Vancouver, BCSkills
- Call handling
- Proofreading
- Scheduling
- Payment processing
- Office supplies management
Languages
English
Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Accomplishments
- Best team leader
Certification
Team Leader of the Year
Outstanding Customer Service Award
Top Sales Performer of the Year
References
References available upon request.
Timeline
Office Assistant
Remarkable immigration
06.2024 - Current
SHIFT MANAGER
TIM HORTON
12.2019 - 06.2024
HUMAN RESOURCES MANAGER
Tata Sky
11.2018 - 03.2019
ACCOUNTANT
Sekhon Ltd
04.2015 - 02.2018
Bookkeeping - Accounting And Finance
WCC
BBA - HRM
Acsenda school management
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