Summary
Overview
Work History
Education
Skills
Other Experiences
Certification
Timeline
Generic

SURINDER KAUR

Etobicoke

Summary

Motivated individual ready to tackle new challenges and to contribute to team and company success. Excellent listening and problem-solving ability and history of working well with other team members and pitching in to help achieve goals

Overview

1
1
Certification

Work History

Area Lead Production

Give And GO
  • Managing a group of production line workers
  • Assuring that the facility meets all health and safety standards
  • Supervising the manufacturing process to ensure that orders and deadlines are met
  • Accomplishing of RCA methods increased the efficiency of the manufacturing process
  • Collaboration with other departments on logistics and other business aspects such as by participating in Continuous improvement projects and achieved certification of Six Sigma
  • Training and supervising new employees on the production line Active participation in monthly talks and training
  • Quality control of the goods produced
  • Keeping records and data on inventory management, order tracking, and material supply
  • Efficiently operating industrial production machines such as Nita Labeller for clamshell and case labels, metal detectors by sesotec, packaging(JLS+Palletizer)
  • Great understanding of 5S and RDQAS

Multi Unit Store Manager

Real Fruit Bubble Tea
  • Implemented effective cost control measures that led to significant savings in operating expenses.
  • Analyzed sales data to identify trends and opportunities for growth within the multi-unit territory.
  • Collaborated with district manager on quarterly business reviews for continuous improvement of store operations.
  • Improved overall operational efficiency by implementing best practices in merchandising, visual presentation, and product placement strategies.
  • Enhanced customer satisfaction by providing exceptional service, addressing concerns, and resolving issues promptly.
  • Led by example, consistently demonstrating a strong work ethic and commitment to the success of the multi-unit store operations.

Store Manager

Danish Pastry house
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.

Supervisor

Mr. Pretzels Vaughan mills
  • Maintained compliance with company policies, objectives, and communication goals.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Developed and implemented customer service policies to enhance satisfaction.

Retail Sales Associate

WALMART
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Production Line Technician

Apollo Health and Beauty care
  • Maximized equipment uptime with rapid identification and resolution of mechanical issues during production runs.
  • Improved product quality by performing regular quality checks and adjusting machines accordingly.
  • Ensured compliance with industry regulations through thorough knowledge of guidelines and strict adherence to protocol during daily operations.
  • Contributed to process improvements by actively participating in brainstorming sessions and offering suggestions for optimization.
  • Enhanced production efficiency by maintaining and repairing equipment on the line.
  • Participated in ongoing training and development opportunities, continuously expanding technical skills and knowledge relevant to the Production Line Technician role.
  • Streamlined workflow by implementing Lean Manufacturing principles and reducing waste.

Machine Operator

Essilor Canada LTD
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Operated multiple machines simultaneously to meet production requirements.
  • Operated machining equipment safely with team of operators.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.

Assistant Manager

S.P. Garments
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Resolved problems promptly to elevate customer approval.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Improved employee morale through recognition programs that acknowledged individual achievements and team successes.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Analyzed sales data to identify trends and opportunities for menu expansion or modification based on customer preferences.

Merchandiser

Garg Acrylics Limited
  • Internal & external communication
  • Tracked and recapped key item performance by maintaining internal order sheets, purchase orders
  • Advising and assisting production through Sampling, Accessories & trim department
  • Advising quality department about quality level
  • Giving shipping instructions and following shipping by verifying products appeared at correct locations in proper quantities

Education

Fashion Design Diploma -

Sat guru Ram Singh Polytechnic College for Girls
Ludhiana, INDIA

Bachelor of Art (BA.) -

Punjab University Ludhiana
Ludhiana, INDIA

Fashion Management Diploma -

George Brown College
Toronto, ON

Online certificate in human resource -

XFORDHSC College

Internship

Skills

  • Multitasking abilities
  • MS Office Excel, PowerPoint, Graphs
  • Ability to work under pressure and compete tight deadlines
  • Interpersonal Communication Product and Service Sales Leadership and teamwork
  • Professionalism, Problem solving and Strong analytical skills

Other Experiences

  • Proficient in MS office, word, excel, PowerPoint and adobe illustrator.
  • Advanced knowledge of Excel formulas, processes, and pivot tables, as well as advanced knowledge of Word mail merge functionality, and basic comprehension of Microsoft Access.
  • Fashion illustrations and designs (online + offline)

Certification

Lean Six Sigma

Food Handler

First Aid Volenteer

Timeline

Area Lead Production

Give And GO

Multi Unit Store Manager

Real Fruit Bubble Tea

Store Manager

Danish Pastry house

Supervisor

Mr. Pretzels Vaughan mills

Retail Sales Associate

WALMART

Production Line Technician

Apollo Health and Beauty care

Machine Operator

Essilor Canada LTD

Assistant Manager

S.P. Garments

Merchandiser

Garg Acrylics Limited

Fashion Design Diploma -

Sat guru Ram Singh Polytechnic College for Girls

Bachelor of Art (BA.) -

Punjab University Ludhiana

Fashion Management Diploma -

George Brown College

Online certificate in human resource -

XFORDHSC College

Internship

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