Surinder Kaur
Surrey,BC
Summary
A proficient shift manager is knowledgeable about scheduling, money handling, and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position and run operations smoothly,. Talent for proactively solving problems and keeping team members on task.
Overview
9
9
years of professional experience
Work History
SHIFT MANAGER
TIM HORTON
12.2019 - Current
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Supervised ongoing daily production phases.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Managed staff hiring, training and supervision.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Tracked receipts, employee hours, and inventory movements.
- Supervised employees and oversaw quality compliance with company standards for food and services.
HUMAN RESOURCES MANAGER
Tata Sky
11.2018 - 03.2019
- Helped team leaders mediate employee disputes by equipping management with successful tools and handling escalated conflicts
- Assisted employees with navigating benefits systems, leveraging available tools and answering questions about policies and procedures.
ACCOUNTANT
Sekhon
04.2015 - 01.2018
- Identified and resolved accounting discrepancies and investigated apparent irregularities
- Executed tasks related to accounts payable, accounts receivable, financial statement preparation and cash flow analysis
- Entered data into accounting software accurately to prepare journal entry information
- Audited financial documents to substantiate transactions
- Prepared for financial audits, internal reviews and tax returns
- Offered additional support with general accounting tasks to complete monthly close process
- Partnered with colleagues to prepare cash flow forecast
- Filed monthly sales tax returns for operating companies
- Tracked company expenditures against budget allocations and reported on status.
Education
BBA - HRM
Acsenda school management
Vancouver, BCBBA - General Business
Lala Lajpat Rai College of Tech. And Engg.
06.2015
Skills
- Verbal and Written Communication
- Inventory Control
- Scheduling and Coordinating
- Administration and Reporting
- Schedule Management
- Team Meetings
- Cash Handling
- Customer Experience Management
- Policy Administration
- Staff Training and Onboarding
- Interpersonal Skills
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
SHIFT MANAGER
TIM HORTON
12.2019 - Current
HUMAN RESOURCES MANAGER
Tata Sky
11.2018 - 03.2019
ACCOUNTANT
Sekhon
04.2015 - 01.2018
BBA - HRM
Acsenda school management
BBA - General Business
Lala Lajpat Rai College of Tech. And Engg.
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