SURINA ZHANE DUFF
San Leandro
Summary
Compassionate professional with extensive experience in behavioral health support and caregiving. Expertise in implementing care plans and advocating for clients with mental, physical, and developmental disabilities across various environments. Proven skills in team supervision, crisis intervention, and operational leadership, complemented by CPR and First Aid certification.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Behavior Technician
Autism Learning Partners
01.2026 - Current
- Implement individualized behavior intervention plans for children with developmental disabilities
- Collaborate with supervisors and families to reinforce therapeutic goals
- Support development of communication, social, and adaptive living skills
- Collect and document behavioral data
- Maintain structured, supportive, and trauma-aware environments
Patient Care Technician Trainee
DaVita Dialysis
01.2024 - 09.2024
- Trained in dialysis procedures and patient care protocols
- Observed and supported patient monitoring during treatments
- Followed infection control and safety standards
- Worked in a fast-paced clinical setting serving chronically ill patients
Administrative Assistant
Children of the Sun Academy
10.2023 - 12.2023
- Supported leadership in organizing administrative tasks
- Managed office supply inventory and vendor orders
- Supported cross-departmental projects and daily operations
- Created spreadsheets, lesson plans, and meal plans using Microsoft Excel
Service Center Lead
Jiffy Lube Multicare
04.2022 - 08.2023
- Managed daily operations, including scheduling, staffing, and budgeting, to ensure effective service delivery
- Supervised team of 15 employees, fostering a collaborative environment to meet service goals
- Resolved customer concerns while ensuring high service quality and satisfaction
- Oversaw opening and closing procedures
Material Handler Team Lead
Tesla
12.2021 - 02.2022
- Coordinated material flow to align with production schedules
- Supervised workflow to enhance team efficiency
- Managed inventory systems and logistics operations to ensure timely delivery
Paratransit Driver
First Transit
11.2018 - 11.2019
- Transported individuals with disabilities to medical appointments and community services, enhancing access to essential care
- Ensured securement of mobility devices and passenger safety, fostering a secure travel environment
- Supported clients experiencing emotional or behavioral distress, promoting comfort and stability during transit
- Maintained compliance with safety and transportation regulations
- Demonstrated patience, professionalism, and culturally sensitive communication
Caregiver (IHSS & Contracted)
Independent Contractor
04.2016 - 01.2018
- Provided in-home care for elderly and disabled clients
- Assisted with activities of daily living including hygiene, mobility, meal preparation, and medication reminders
- Developed and implemented individualized care plans to address specific client needs
- Monitored and documented behavioral and physical health changes to inform ongoing care
- Advocated for client needs and coordinated appointments to ensure access to necessary services
- Promoted dignity, autonomy, and respectful care
Education
High School Diploma -
Pittsburg Adult Education
Pittsburg, CA05.2016
Skills
- Behavioral Health & Autism Support
- Crisis-Aware Client Care
- Case Management Support
- Care Plan Implementation
- Trauma-Informed Interaction
- Youth & Adult Services
- Community Outreach & Client Transportation
- Clinical Support (Dialysis Training)
- Data Collection
- Team Leadership & Staff Supervision
- Administrative & Office Management
- CPR & First Aid Certified
Certification
- CPR & First Aid (Current)
- TB Test (Current)
- Class B Driver's License with Passenger Endorsement
- IHSS Registry Provider
Timeline
Behavior Technician
Autism Learning Partners
01.2026 - Current
Patient Care Technician Trainee
DaVita Dialysis
01.2024 - 09.2024
Administrative Assistant
Children of the Sun Academy
10.2023 - 12.2023
Service Center Lead
Jiffy Lube Multicare
04.2022 - 08.2023
Material Handler Team Lead
Tesla
12.2021 - 02.2022
Paratransit Driver
First Transit
11.2018 - 11.2019
Caregiver (IHSS & Contracted)
Independent Contractor
04.2016 - 01.2018
High School Diploma -
Pittsburg Adult Education