Suril Chauhan
Brampton
Summary
Diligent Shift leader with proven track record in managing team operations and ensuring smooth workflow. Successfully led teams in meeting objectives while maintaining high standards of quality and efficiency. Demonstrated leadership and problem-solving skills in dynamic environments.
Overview
1
1
year of professional experience
Work History
Shift Leader / Key Holder
Mark’s Work Wear-house
02.2024 - Current
- Supervise and coordinate daily department operations, ensuring optimal workflow and team performance
- Lead, motivate, and develop a team of employees, ensuring adherence to company policies and operational procedures
- Oversee inventory control, ensuring accuracy and stock replenishment, resulting in reduced stock-outs and improved customer satisfaction
- Conduct opening and closing procedures, including cash management and security checks, ensuring financial accuracy and security
- Provide training and mentorship to new employees, enhancing team skillsets and improving department efficiency
- Monitor team performance, providing feedback and support to achieve departmental goals
- Liaise with upper management to report on daily sales, team performance, and inventory status
- Have experience in footwear section helping the store with seasonal setups according to the line sheet and training the associates for footwear as well
- Executing shipping and receiving shipment, following upon the store transfers and e-commercial operations fulfillment
Sales Associate
Mark’s Work Wear-house
11.2023 - 02.2024
- Delivered high-level customer service by assisting with product selection, resolving complaints, and providing information on promotions
- Supported store operations, including cash handling, product displays, and restocking inventory
- Maintain high standards of health, safety, and cleanliness, ensuring a safe and efficient work environment
Education
Bachelor in Mechanical Engineering -
Venus International College of Technology
Gujarat, India05-2014
Skills
- Positive attitude
- Cash handling
- Team leadership
- Training assistance
- Creative problem solving
- Customer service management
- Conflict resolution
- Staff training and development
- POS system operation
- Safety processes and procedures
- Operations management
- Shift leadership
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Punjabi
Professional Working
Timeline
Shift Leader / Key Holder
Mark’s Work Wear-house
02.2024 - Current
Sales Associate
Mark’s Work Wear-house
11.2023 - 02.2024
Bachelor in Mechanical Engineering -
Venus International College of Technology
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