Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
References
Timeline
Generic

Sureya Sultan

Ottawa,ON

Summary

University of Ottawa student completing a Bachelor of Science degree, specializing in Mathematics. Bilingual in English and French, adept at multitasking and providing exceptional customer service, skilled in data analysis, administrative tasks, and proficient in software/tools such as Microsoft Office Suite. Seeking to leverage mathematical expertise and administrative skills in a corporate environment to drive organizational success and contribute to team excellence.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Chartwell Retirement Residences
08.2021 - Current
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

Data Entry Clerk

Elemental Data Collection
09.2019 - 06.2021
  • Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
  • Increased team efficiency by training new data entry clerks on company software, processes, and best practices.
  • Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.
  • Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.

Summer Youth Employee

City Of Ottawa
06.2016 - 08.2020
  • Enhanced teamwork skills by collaborating with peers on various projects.
  • Developed customer service abilities through assisting visitors and handling inquiries.
  • Gained organizational skills by managing event setup and breakdown processes.
  • Improved communication skills through daily interactions with colleagues and supervisors.

Personal Support Worker

Private Employers
01.2017 - 04.2019
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Education

Bachelor of Science - Mathematics

University of Ottawa
Ottawa
04.2024

High School Diploma -

Lisgar Collegiate Institute
Ottawa, ON
06.2019

Skills

  • File Management
  • Administrative Support
  • Correspondence Drafting
  • Proficient in Microsoft Office
  • Basic Accounting
  • Data Security

Languages

English
Native or Bilingual
French
Professional Working

Affiliations

  • President of Black Students Association
  • Retirement Residence Volunteer
  • Volunteer Skating/Hockey Instructor

Certification

Cooperative Education Completion Certification

Workplace Training Skills Certification

References

References available upon request.

Timeline

Front Desk Receptionist

Chartwell Retirement Residences
08.2021 - Current

Data Entry Clerk

Elemental Data Collection
09.2019 - 06.2021

Personal Support Worker

Private Employers
01.2017 - 04.2019

Summer Youth Employee

City Of Ottawa
06.2016 - 08.2020

Bachelor of Science - Mathematics

University of Ottawa

High School Diploma -

Lisgar Collegiate Institute

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Sureya Sultan