Suresh Madhuranga
Surrey
Summary
Seasoned Executive Officer with a proven track record at Bank Of Ceylon, enhancing collaboration and driving business success through expert issue resolution and account management. Excel in ERP software and possess outstanding analytical and communication skills. Demonstrated ability to foster client loyalty and manage financial portfolios, ensuring adherence to tight deadlines in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Executive Officer, Credit and Recovery
Bank Of Ceylon
03.2013 - 06.2023
- Investigate and resolve issues related to short payments, disputed charges, and invalid deductions..
- Established strong relationships with suppliers and customers to enhance collaboration and drive business success.
- Ensure accurate and timely billing processes, including posting daily cash receipts, ACH payments, wire transfers, and credit card transactions.
- Review and reconcile customer accounts regularly to ensure timely payment.
- Reconciliation of month-end accounts and report to top management with relevant data
- Make professional collection calls to customers regarding outstanding balances, ensuring good customer relations.
- Send reports and reminders for outstanding customers.
- Assist with month-end closing and ensure all accounts are reconciled and discrepancies are resolved.
Chief Financial Advisor
Medicare Private Hospital
04.2021 - 04.2023
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Established new client relationships by conducting thorough needs assessments during initial consultations.
Education
MBA - Business Administration And Management
University Canada West
Vancouver, 09-2024
Skills
- Operating budgets
- Proficiency in ERP software, MS Excel, and Outlook
- Excellent analytical, problem solving and organizational skills
- Ability to multi-task, as well as prioritize and adhere to tight deadlines
- Flexibility in adapting to a fast-paced environment
- Excellent communication skill
Languages
English
Full Professional
Certification
Associate member of the Institute of Bankers Sri Lanka
Timeline
Chief Financial Advisor
Medicare Private Hospital
04.2021 - 04.2023
Executive Officer, Credit and Recovery
Bank Of Ceylon
03.2013 - 06.2023
Associate member of the Institute of Bankers Sri Lanka
MBA - Business Administration And Management
University Canada West
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