SURENDRA NAIK
Edmonton,AB
Summary
6 years of IT industry experience in SAP BI/BW and SAP HANA Technologies as technical support. Discerning Computer Systems Analyst devoted to improving computer systems and network performance for enhanced productivity. Works actively with management to develop cost-benefit analyses and set objectives for system maintenance and upgrades. Data Scientist ready to thrive in demanding digital intelligence processing environments. Well-informed on latest machine learning advancements. Ready to combine tireless hunger for new skills with desire to exploit cutting-edge data science technology. Accomplished in compiling, transforming and analyzing complex information through software. Expert in machine learning and large dataset management.
Overview
13
13
years of professional experience
Work History
Barista
Starbucks Coffee
02.2020 - Current
- Managed cash register transactions efficiently while adhering to company policies regarding cash handling procedures.
- Increased employee retention by fostering a positive, supportive work atmosphere.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Barista
Starbucks Coffee
04.2019 - 01.2020
- Followed exact recipes for mixing and preparing beverage and food items.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Conducted regular coffee tastings to refine palate skills and stay informed about current trends in the industry.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Certified Sales Associate
7-11 Store
04.2019 - 09.2019
- Engaged in friendly conversation with customer to better uncover individual needs.
- Enhanced store reputation with excellent product knowledge and a professional demeanor.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Boosted sales performance by developing strong customer relationships and providing exceptional service.
- Supported inventory management, ensuring accurate stock levels for optimal sales potential.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Associate Analyst
Laxness India Pvt Ltd
09.2011 - 09.2017
- Optimized performance of SAP BI BW systems by conducting thorough analyses and applying necessary updates.
- Developed customized reports for better decision-making using advanced SAP BI tools and techniques.
- Provided ongoing support for the maintenance and troubleshooting of existing SAP BI BW systems, ensuring minimal downtime or disruptions to operations.
- Identified issues, analyzed information and provided solutions to problems.
- Enhanced data quality by implementing effective SAP BI BW solutions and strategies.
Internship Trainee
Nerolac Paints Pvt Ltd
02.2011 - 08.2011
- Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
- Optimized existing SAP reports for improved readability, speed, and accuracy.
- Assisted with creating accurate documentation for various aspects of the SAP environment including configuration settings, process flows, and end-user guides.
- Developed custom queries in SQL for ad-hoc reporting requests from various departments within the organization.
- Excellent communication skills, both verbal and written.
Education
Master of Computer Applications - Computers
University of Mumbai
India06.2011
Bachelor of Science - Chemistry
University of Mumbai
India05.2008
Skills
Python
Numpy
Mataplot lib
NLP
Decision Trees
Accomplishments
Completed Advanced Data Science Program from MIT , Massachusetts in June 2023.
Education Certifications
- Advanced Data Science Program from MIT,Massachusets in June 2023
- MASTER OF COMPUTER APPLICATIONS (MCA), University of Mumbai, India, 06/2011
- BACHELORS OF SCIENCE, University of Mumbai, India, 05/2008
Timeline
Barista
Starbucks Coffee
02.2020 - Current
Barista
Starbucks Coffee
04.2019 - 01.2020
Certified Sales Associate
7-11 Store
04.2019 - 09.2019
Associate Analyst
Laxness India Pvt Ltd
09.2011 - 09.2017
Internship Trainee
Nerolac Paints Pvt Ltd
02.2011 - 08.2011
Master of Computer Applications - Computers
University of Mumbai
Bachelor of Science - Chemistry
University of Mumbai
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