Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
8
8
years of professional experience
Work History
Systems Engineering Intern
Draeger Medical Systems
05.2023 - Current
Perform thorough accuracy assessments on a range of medical devices across multiple parameters
Utilize Excel and MATLAB for detailed data analysis
Organize and enhance specifications using DOORS software for government specifications
Coordinate and manage requirement review meetings effectively
Compile and document clinical data gathered from various hospitals.
Cashier
Sheridan Nurseries
1774 Ellesmere Rd, Scarborough, ON M1H 2V5
03.2023 - 05.2023
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Provided excellent customer service by addressing inquiries, concerns, and offering appropriate solutions.
Senior Front Desk Associate
Hilton
03.2020 - 08.2022
Maintaining reservations, check-in, check-out, and sales reports
Operate property management software
Balancing Daily Reports
Handle guest inquiries and requests promptly and courteously
Maintain a clean and welcoming foyer
Liaise with vendors and third-party companies regarding reservations and supplies
Train new front desk employees.
Lawrence General Hospital
Andover
06.2016 - 07.2019
Greeted clients and provided them with information and superior service
Handled calls, collected personal information and managed schedules to ensure all operations ran smoothly and seamlessly
Maintained accurate client records and provided lead designers with the assistance that surpassed their expectations
Managed the office database, mail, payroll distribution, and the physical setting and logistics of the front office.
Cashier
Target
Salem NH
09.2018 - 11.2018
Assisted customers with returns, refunds and resolving transaction issues.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Bachelor's of Science - Human Biology and Psychology
University of Toronto
04.2024
Skills
Microsoft Office Suite
Google Workspace
Hilton Lobby
Testing and Validation
Documentation creation
Customer Support
Languages
Tamil (Native speaker)
English (Native speaker)
Extracurricular Activities
12/01/21, 02/01/23, Archery Club Vice President, University of Toronto Scarborough, Coordinate archery meets, maintained inventory, and collected funds., Maintained financial accounts, notified club members of events via email. 10/01/15, 06/01/19, Eagle Scout, Boys Scouts of America, Andover, MA, Worked with the Andover High School Principal Philip Conrad and committee members to get approval., Raised funding and organized a group of boys scouts to construct and install five wooden benches and one industrial bike rack at the Andover High School.
Timeline
Systems Engineering Intern
Draeger Medical Systems
05.2023 - Current
Cashier
Sheridan Nurseries
03.2023 - 05.2023
Senior Front Desk Associate
Hilton
03.2020 - 08.2022
Cashier
Target
09.2018 - 11.2018
Lawrence General Hospital
Andover
06.2016 - 07.2019
Bachelor's of Science - Human Biology and Psychology