Surbhi Sekhri
Vancouver,BC
Summary
Detail-oriented Administrative Professional with an MBA and experience in managing office operations and data entry. Coordinates functions to support cross-functional teams and oversees financial processes, including expense tracking and digital documentation. Excels in prioritizing tasks while meeting deadlines in fast-paced environments.
Overview
1
1
Certification
2
2
years of post-secondary education
8
8
years of professional experience
Work History
Administrative Support / Shipping & Receiving Administrator
Compass Group / Eurest Services - SAP Canada
Vancouver, Canada
03.2023 - 12.2025
- Managed daily office operations and provided comprehensive administrative support to staff, executives, and on-site technicians.
- Handled incoming/outgoing correspondence, couriers, and high-volume telephone inquiries to facilitate seamless communication and workflow.
- Maintained accurate data logs, processed operational reports, and ensured compliance with strict confidentiality and information security protocols.
- Maintained organized digital and physical filing systems and tracked departmental expenses to enhance accessibility and accountability.
- Monitored the office environment and proactively ordered office supplies to keep the workspace continuously stocked, organized, clean, and safe.
- Collaborated closely with cross-functional departments to resolve purchasing inquiries and streamline workflow efficiencies.
Office Administrator
24 HR Collision
Vancouver, British Columbia
08.2022 - 11.2022
- Managed daily office operations and maintained organized filing systems.
- Inputted and verified customer information, processed files, and ensured scheduling databases remained accurate and up-to-date.
- Greeted visitors, managed front-desk reception, and handled telephone communications professionally.
- Managed daily office operations, maintaining organized filing systems to support efficient workflow.
- Assisted with tracking vendor documents and reviewing records to ensure accurate, timely processing.
- Processed customer inquiries and resolved issues promptly, enhancing overall customer satisfaction.
Supervisor
Gentle Janitorial Ltd
Vancouver, Canada
12.2018 - 02.2022
- Coordinated daily operational schedules and internal timelines, ensuring timely service delivery by staff.
- Maintained accurate operational records and managed documentation, supporting compliance with client service agreements.
- De-escalated and resolved client and staff inquiries, fostering positive relationships through effective communication.
Customer Service Representative
Simons
West Vancouver, Canada
05.2018 - 09.2018
- Delivered excellent service and assisted with inquiries while maintaining a helpful and supportive attitude.
- Supported customers in a fast-paced retail environment, ensuring satisfaction through attentive service.
- Resolved customer inquiries and issues promptly, utilizing effective communication to enhance customer experience.
- Maintained product knowledge to assist customers with informed recommendations.
Education
Master of Business Administration (MBA) - Business Administration
University Canada West
Vancouver, Canada 07.2018 - 07.2020
Skills
- Daily Office Operations
- Clerical Support
- Office 365 (Word, Excel, Outlook)
- Invoice Processing
- Financial Record Keeping
- Expense Tracking
- Records reconciliation
- Inventory management
- Logistics Coordination
- Vendor & Client Relations
- Telephone Reception
- Multi-Line Switchboard
- Confidential Information Handling
- Task Prioritization
- Meeting Deadlines
- Team Support & Coordination
- Interpersonal Communication
Certification
IFIC IFSE Institute
Timeline
Administrative Support / Shipping & Receiving Administrator
Compass Group / Eurest Services - SAP Canada
03.2023 - 12.2025
Office Administrator
24 HR Collision
08.2022 - 11.2022
Supervisor
Gentle Janitorial Ltd
12.2018 - 02.2022
Master of Business Administration (MBA) - Business Administration
University Canada West
07.2018 - 07.2020
Customer Service Representative
Simons
05.2018 - 09.2018