Surbhi Sharma
Belleville,Canada
Summary
Certified Personal Support Worker known for productive and efficient task completion. Possess specialized skills in patient care, medication administration, and mobility assistance. Excel in empathy, communication, and patience, ensuring optimal support and care for clients.
Overview
7
7
years of professional experience
Work History
Personal Support Worker
Aspira Quinte Gardens
Belleville , Ontario
01.2025 - 03.2025
- Assessed physical condition of patients and identified health problems requiring further medical intervention.
- Recorded vital signs, including temperature, pulse, respiration rate and blood pressure.
- Responded promptly to emergency situations involving clients' safety or well-being.
- Assisted clients with daily activities such as dressing, and grooming.
- Provided personal hygiene assistance including oral care, changing bed linens.
- Performed light housekeeping duties such as laundry services for residents.
- Monitored changes in client behavior and reported any concerns to nursing staff.
- Encouraged clients to participate in recreational activities such as reading, playing games, and socializing with others.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Followed safe lifting and transferring techniques to transport residents.
- Consulted with client care team to continually update care plans.
Kitchen Attendant
Country Inn Suites by Radisson
Belleville, Ontario
09.2022 - 01.2023
- Ensuring the food preparation areas are clean and hygienic
- Serving Food
- Manage the stock
- Helping guests
- Washing utensils and dishes and making sure they are stored appropriately
- Sorting, storing and distributing ingredients
- Washing, peeling, chopping, cutting and cooking foodstuffs and prepare salads and desserts
- Disposing of rubbish
- Organising linen laundry
- Cleaning the food preparation equipment, floors and other kitchen tools or areas
Business Development Executive
Infowiz
Chandigarh, India
10.2017 - 12.2021
- Promptly respond to customer enquiries in person or via phone, email, mail or social media
- Quickly and efficiently open customer accounts by accurately recording account information
- Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department
- Attending networking activities to research and connect with prospective clients
- Crafting business proposals and contracts to draw in more revenue from clients
- Negotiating with clients to secure the most attractive prices
- Reviewing clients’ feedback and implementing necessary changes
Education
Personal Support Worker -
A1 Global College
Scarborough,ON03-2025
Global Business Management -
Loyalist College
Belleville, ON03-2024
Masters of Computer Applications -
Punjabi University
Patiala, Punjab01.2017
Skills
- Microsoft Office
- Problem-solving
- Care plan development
- Customer service
- Effective communication
- Time management
- Fall prevention
- Emotional support
- Health monitoring
- Relationship building
- Behavior management
- Dementia care
- First aid and safety
Certifications and Licenses
Personal Support worker(PSW) License-(NAAC)-2025
Ontario G2 Driver’s License-2024
First Aid and CPR Certification- 2024
Use of Force Training -2024
Management of Aggressive Behaviour(MOAB) Certification -2024
Food Handler Certification -2022
Language Competencies
English
Availability
Full Time
Timeline
Personal Support Worker
Aspira Quinte Gardens
01.2025 - 03.2025
Kitchen Attendant
Country Inn Suites by Radisson
09.2022 - 01.2023
Business Development Executive
Infowiz
10.2017 - 12.2021
Personal Support Worker -
A1 Global College
Global Business Management -
Loyalist College
Masters of Computer Applications -
Punjabi University
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