Summary
Overview
Work History
Education
Skills
Availability
Timeline
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Surbhi

MBA Canditate, University Canada West
Delta,BC

Summary

Experienced professional with a diverse background spanning cashier, HR associate, back office executive, and team member roles across multiple organizations. Demonstrated ability to adapt and excel in various settings, utilizing strong communication, organizational, and analytical skills to achieve goals.

Overview

5
5
years of professional experience
7
7
years of post-secondary education
2
2
Languages

Work History

Cashier

OneStop Payless Drycleaners Ltd.
Delta, BC
01.2023 - Current
  • Answer telephones to provide information
  • Greet customers and discuss the type of service they desire
  • Receive orders and marking in laundry and dry clean clothes
  • Providing customers with order(s) at pick up
  • Keeping the register area neat and stocked with essential supplies
  • Counting money in cash drawers at the beginning and end of the shift
  • Rectifying any price discrepancies and resolving complaints from clients
  • Bagging, boxing, or wrapping merchandise for customers
  • Issuing the correct change due to the customer
  • Completing store closing duties

HR Associate

Growth Securities Private Limited
New Delhi, Delhi
04.2022 - 11.2022
  • Communicating with potential job candidates
  • Contacting candidate references and verifying education listings
  • Managing HR records including, résumés, applicant logs, and employee forms
  • Issuing new employees with enrollment documents
  • Conducting employee orientations
  • Responding to HR-related queries within the company
  • Maintaining employee confidentiality
  • Assist in performance management processes
  • Maintain employee records like attendance, EEO data etc.
  • Payroll Management

Back Office Executive

OPG Securities Private Limited
New Delhi, Delhi
01.2020 - 01.2021
  • Organizing staff meetings and updating calendars
  • Processing company receipts and invoices
  • Assisting and supporting administrative staff in their day to day operations
  • Performing basic admin duties including printing, sending emails and ordering office supplies
  • Operating Computer and Internet, receiving and sending emails
  • Assisting Back Office Manager
  • Answering phone calls
  • Miscellaneous work assigned by the Reporting Manager

Team Member

B.A. Continuum Pvt. Ltd. (Bank Of America)
Gurugram, Haryana
05.2018 - 03.2019
  • Performing customer's due diligence and tracking the customer's transaction history in order to prevent money laundering
  • Ensuring the client is not crossing the threshold amount set for the US clients and to know the appropriate reason if the same has been done
  • Ensuring the due dates docketed, generates correct reminders so that the process of Currency Transition Report in the bank is on point and action
  • Maintaining and keeping a link with the officer at the financial center to know the activity of the client via e-mails
  • Analyzing the e-mail chain and document attached to understand if the client is eligible to get the benefits of bank and take appropriate decision

Education

MBA -

University Canada West
Vancouver, BC
01.2023 - Current

Master of Arts - English Language And Literature

University of Delhi
New Delhi
04.2017 - 05.2019

Bachelor of Arts - English Language And Literature

PGDAV College, University of Delhi
New Delhi
04.2014 - 05.2017

Class 12 - Science

Shanti Gyan Niketan Sr. Sec. Public School
New Delhi
03.2013 - 03.2014

Skills

Customer assistance

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Availability

Monday, Tuesday, Wednesday, Thursday, Saturday (Anytime)

Timeline

Cashier

OneStop Payless Drycleaners Ltd.
01.2023 - Current

MBA -

University Canada West
01.2023 - Current

HR Associate

Growth Securities Private Limited
04.2022 - 11.2022

Back Office Executive

OPG Securities Private Limited
01.2020 - 01.2021

Team Member

B.A. Continuum Pvt. Ltd. (Bank Of America)
05.2018 - 03.2019

Master of Arts - English Language And Literature

University of Delhi
04.2017 - 05.2019

Bachelor of Arts - English Language And Literature

PGDAV College, University of Delhi
04.2014 - 05.2017

Class 12 - Science

Shanti Gyan Niketan Sr. Sec. Public School
03.2013 - 03.2014

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Surbhi MBA Canditate, University Canada West