Surbhi
MBA Canditate, University Canada West
Delta,BC
Summary
Experienced professional with a diverse background spanning cashier, HR associate, back office executive, and team member roles across multiple organizations. Demonstrated ability to adapt and excel in various settings, utilizing strong communication, organizational, and analytical skills to achieve goals.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Cashier
OneStop Payless Drycleaners Ltd.
Delta, BC
01.2023 - Current
- Answer telephones to provide information
- Greet customers and discuss the type of service they desire
- Receive orders and marking in laundry and dry clean clothes
- Providing customers with order(s) at pick up
- Keeping the register area neat and stocked with essential supplies
- Counting money in cash drawers at the beginning and end of the shift
- Rectifying any price discrepancies and resolving complaints from clients
- Bagging, boxing, or wrapping merchandise for customers
- Issuing the correct change due to the customer
- Completing store closing duties
HR Associate
Growth Securities Private Limited
New Delhi, Delhi
04.2022 - 11.2022
- Communicating with potential job candidates
- Contacting candidate references and verifying education listings
- Managing HR records including, résumés, applicant logs, and employee forms
- Issuing new employees with enrollment documents
- Conducting employee orientations
- Responding to HR-related queries within the company
- Maintaining employee confidentiality
- Assist in performance management processes
- Maintain employee records like attendance, EEO data etc.
- Payroll Management
Back Office Executive
OPG Securities Private Limited
New Delhi, Delhi
01.2020 - 01.2021
- Organizing staff meetings and updating calendars
- Processing company receipts and invoices
- Assisting and supporting administrative staff in their day to day operations
- Performing basic admin duties including printing, sending emails and ordering office supplies
- Operating Computer and Internet, receiving and sending emails
- Assisting Back Office Manager
- Answering phone calls
- Miscellaneous work assigned by the Reporting Manager
Team Member
B.A. Continuum Pvt. Ltd. (Bank Of America)
Gurugram, Haryana
05.2018 - 03.2019
- Performing customer's due diligence and tracking the customer's transaction history in order to prevent money laundering
- Ensuring the client is not crossing the threshold amount set for the US clients and to know the appropriate reason if the same has been done
- Ensuring the due dates docketed, generates correct reminders so that the process of Currency Transition Report in the bank is on point and action
- Maintaining and keeping a link with the officer at the financial center to know the activity of the client via e-mails
- Analyzing the e-mail chain and document attached to understand if the client is eligible to get the benefits of bank and take appropriate decision
Education
MBA -
University Canada West
Vancouver, BC 01.2023 - Current
Master of Arts - English Language And Literature
University of Delhi
New Delhi 04.2017 - 05.2019
Bachelor of Arts - English Language And Literature
PGDAV College, University of Delhi
New Delhi 04.2014 - 05.2017
Class 12 - Science
Shanti Gyan Niketan Sr. Sec. Public School
New Delhi 03.2013 - 03.2014
Skills
Customer assistance
Drawer management
Basic math skills
Stocking and replenishing
Order taking
Money handling
Time management skills
Staff Training
Product knowledge
Till counting
Inventory management
Proficient in MS Office
Cleaning and sanitizing
Cash register systems
Records Maintenance
Customer Relations
Detail and target oriented
Communication Skills
Confident and resilient
Availability
Monday, Tuesday, Wednesday, Thursday, Saturday (Anytime)
Timeline
Cashier
OneStop Payless Drycleaners Ltd.
01.2023 - Current
MBA -
University Canada West
01.2023 - Current
HR Associate
Growth Securities Private Limited
04.2022 - 11.2022
Back Office Executive
OPG Securities Private Limited
01.2020 - 01.2021
Team Member
B.A. Continuum Pvt. Ltd. (Bank Of America)
05.2018 - 03.2019
Master of Arts - English Language And Literature
University of Delhi
04.2017 - 05.2019
Bachelor of Arts - English Language And Literature
PGDAV College, University of Delhi
04.2014 - 05.2017
Class 12 - Science
Shanti Gyan Niketan Sr. Sec. Public School
03.2013 - 03.2014