Summary
Overview
Work History
Education
Skills
Certification
Summary of Qualifications
Timeline
Generic

Suraya Akther Nourin

Ottawa,ON

Summary

A motivated, multilingual team player seeking to obtain a customer service position where acquired skills will be used to deliver organizational value and promote personal growth.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Breakfast Volunteer

Adult High School
09.2024 - Current
  • Maintained the daily breakfast service including arranging food, preparing the station, and replenishing supplies.
  • Ensured cleanliness and hygiene in all areas by wiping surfaces and managing dishwashing tasks.
  • Created a welcoming environment by engaging with guests and offering assistance as needed.
  • Demonstrated strong teamwork and time management to ensure a smooth morning operation.

Cashier / Sales Associate

Carson Fresh Grocer
10.2023 - 11.2024
  • Participated in store merchandising initiatives
  • Provided a solution sales function to appropriately address customer needs
  • Dealt efficiently with queries and concerns from customers
  • Conducted regular financial transactions
  • Maintained cleanliness and organization of the store

Kitchen Operations

Raahi Indian Dhaba
03.2023 - 06.2023

(Seasonal)

  • Prepared ingredients following standardized recipes, ensuring portion accuracy and kitchen efficiency.
  • Managed the prep station to maintain smooth kitchen operations.
  • Supported waitstaff to improve service speed and customer satisfaction during high-volume periods.
  • Maintained cleanliness and organization of the dining area for a pleasant dining experience.

Education

High School Diploma -

Adult High School
Ottawa ON
06-2025

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving

Certification

First Aid & CPR Level C/AED, Canadian

Red Cross- Valid until (2028)


Summary of Qualifications

Fluent in English and Bengali
Full Professional
Excellent communication and interpersonal skills honoured through two years of experience
Full Professional
Ability to work independently as well as in a team environment
Full Professional
Able to multitask and communicate effectively with a wide range of customers
Native or Bilingual
Proficient in Microsoft Word, Excel, Powerpoint and cash registers
Native or Bilingual
Hindi
Limited Working

Timeline

Breakfast Volunteer

Adult High School
09.2024 - Current

Cashier / Sales Associate

Carson Fresh Grocer
10.2023 - 11.2024

Kitchen Operations

Raahi Indian Dhaba
03.2023 - 06.2023

High School Diploma -

Adult High School
Suraya Akther Nourin