Summary
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Suraya Rodriguez

Fullerton

Summary

Energetic and friendly with a passion for delivering excellent customer service and ensuring a positive shopping experience. Possesses strong communication skills and a keen ability to handle transactions accurately and efficiently. Aims to contribute to a smooth and enjoyable customer journey.

Work History

Retail Sales Associate Cashier

Inditex - Zara
06.2025 - Current
  • Handled customer returns and exchanges professionally, resolving issues to maintain satisfaction.
  • Collaborated with team members to create a welcoming environment for customers.
  • Learned company policies and procedures, adapting quickly to operational changes.
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
  • Managed returns and exchanges, resolving customer issues promptly and professionally.
  • Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.
  • Demonstrated adaptability by working various roles as needed, including cashiering, stocking shelves, or assisting in the fitting room area.
  • Demonstrated adaptability by working various roles as needed, including cashiering, stocking shelves, or assisting in the fitting room area.

Education

Bachelors - Psychology

California State University Fullerton
Fullerton, CA
06-2028

High School Diploma -

Esteban Torres High School
06.2024

Skills

  • Excellent communication skills
  • Determined and goal-oriented
  • Customer service
  • Patience and empathy
  • Cleanliness and hygiene
  • Customer engagement
  • Cash drawer management
  • Handling complaints
  • Conflict resolution
  • Cash register operation
  • Adaptable and flexible
  • Cash handling
  • Teamwork and collaboration
  • Problem-solving
  • Reliability

LANGUAGES

Fluent English
Beginner Spanish

Timeline

Retail Sales Associate Cashier

Inditex - Zara
06.2025 - Current

Bachelors - Psychology

California State University Fullerton

High School Diploma -

Esteban Torres High School
Suraya Rodriguez