Summary
Overview
Work History
Education
Skills
Certification
Timeline

Suraj Thakur

Hamilton,Canada

Summary

Restaurant management professional with background in ensuring high standards and delivering results. Effective at streamlining operations and enhancing guest satisfaction through strong leadership and problem-solving skills. Known for fostering teamwork and adaptability in dynamic environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Restaurant Manager

Tim Hortons-Smithsville
08.2025 - Current
  • Recruitment & Training: Assisting in recruiting, hiring, and providing ongoing training and feedback to team members.
  • Coaching & Development : As a leader, I coach for professional development to foster a high-performance team.
  • Scheduling:Assist my manager to develop and manage team member schedules to ensure adequate staffing to cater the business needs and control labor costs.
  • Daily Operations: Oversee daily restaurant operations, including cash management, inventory control, and ensuring that product launches and promotions run smoothly.
  • Cost Control: Implement strategies to control food and paper costs and manage labor to maximize profits.
  • Guest Satisfaction mentoring the team in creating an exceptional guest experience, ensuring high standards of service and product quality
  • Compliance: Ensure strict adherence to company policies, procedures, and Tim Hortons' high standards for cleanliness, food safety, and health and safety regulations.
  • Communication:Communicate critical focus areas

Kitchen Manager

Chipotle Mexican Grill-Ontario
04.2024 - 08.2025
  • Ensuring food quality by cooking and prepping food to order, and following kitchen procedures
  • Monitoring food waste and inventory levels.
  • Supporting a strong team dynamic between back of house Crew and front of house Crew
  • Developing Crew members to be future Kitchen Leaders
  • Communicating with Crew members and customers effectively in order to ensure great customer service
  • Ensuring the kitchen is properly cleaned and sanitized
  • Monitoring kitchen equipment and ensuring it is kept in good repair
  • Ensuring that the kitchen itself and all crew members meet the necessary guidelines to ensure there are no injuries or accidents
  • Filling out Material Safety Data Sheets (MSDS) and Inventory Rotation (FIFO).

Line Cook/Supervisor Training

The Burger's Priest-Hamilton
10.2023 - 02.2024
  • Prepare, place, and restock items such as bulk/fresh vegetables, meat, sauces, and cheese.
  • To maintain standards of kitchen and personal hygiene-health and safety.
  • To carry out duties to enable a swift and pleasant service to the customer ensuring that the service is delivered without disruption.
  • Supervise the line employees and coordinate with them to prepare all the orders.

Team Member

Tim Hortons-Kitchener
06.2022 - 08.2023
  • Take customer food orders, enter order information into the point-of-sale terminal, and accurately process payments
  • Provide outstanding hospitality and service to all guests
  • Maintain solid product knowledge to answer questions and make order suggestions.
  • Maintain a safe and clean working environment by complying with

Assistant Restaurant Manager

Nando’s India-India
01.2017 - 12.2020
  • Coordinated scheduling for employees to effectively provide everyday services and special events.
  • Monitored and evaluated team members' performance provided supervision and professional development.
  • Food ordering. Effectively cross-train employees for maximum productivity.
  • Promoted services through in-store promotions by catering staff offering free samples to promote services.

Education

PG Diploma - Business management

Conestoga Kitchener Downtown campus, Kitchener, ON
08.2023

PG Diploma - Hospitality Management

Conestoga Waterloo Campus, Waterloo, ON
04.2023

Master's Degree - Human Resource Management & Industrial Relations

Lovely Professional University
07.2019

Bachelor's Degree - Hospitality Management

I.H.M Shimla
05.2017

Skills

  • Organizational Skills
  • Guest Services
  • Cash Handling
  • Leadership
  • Upselling
  • Restaurant operations
  • Training and mentoring
  • Scheduling and labor control

Certification

  • WHMIS October 2022 to Present
  • Ontario Smart Serve November 2022 to October 2027 221031996651
  • Safe Food Handling October 2022 to October 2027 I am certified by the authorization regarding the safe food Handling.

Timeline

Assistant Restaurant Manager - Tim Hortons-Smithsville
08.2025 - Current
Kitchen Manager - Chipotle Mexican Grill-Ontario
04.2024 - 08.2025
Line Cook/Supervisor Training - The Burger's Priest-Hamilton
10.2023 - 02.2024
Team Member - Tim Hortons-Kitchener
06.2022 - 08.2023
Assistant Restaurant Manager - Nando’s India-India
01.2017 - 12.2020
Conestoga Waterloo Campus - PG Diploma, Hospitality Management
Lovely Professional University - Master's Degree, Human Resource Management & Industrial Relations
I.H.M Shimla - Bachelor's Degree, Hospitality Management
Conestoga Kitchener Downtown campus - PG Diploma, Business management

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Suraj Thakur